Senior Customer Service Representative
13 ore fa
Work Flexibility: HybridIl Senior Customer Service Representative ha acquisito nel tempo conoscenze ed esperienza nel ruolo, consolidando la propria comprensione dei vari aspetti del ruolo.Grazie all'esperienza, è in grado di rispondere a richieste e domande, segnalando eventuali problemi se necessario.Principali attività e responsabilitàElaborazione di ordini e creditiOrganizzare resi e ritiri, gestire richieste relative ad avvisi di ricevimento e prezziGestione di e-mail e chiamate in arrivoComunicazione proattiva con clienti interni ed esterniIndagini e risoluzione delle controversie sulle fattureRegistrare e seguire la risoluzione dei problemi e le comunicazioni al clientePossedere conoscenze comprovate in almeno una o più aree/processi complessiGestire aree specifiche come clienti chiave, ordini complessi (es. ordini capital, consumo dei lotti)Assegnare priorità alle attività in queste areeGestire richieste complesse relative a queste areeIndagini e risoluzione di controversie sulle fatture e richieste di prezzoIstruzione/qualificheDiploma di scuola superiore o equivalenteRequisito preferenziale: formazione aggiuntiva in disciplina pertinente (non essenziale)Esperienza/competenzeAlmeno 3 anni in ruoli di servizio clienti, gestione ordini o contact centerCapacità comprovata di instaurare relazioni solide con clienti e colleghiCapacità di comunicare in modo proattivo e professionale con team di vendita e clientiAttitudine ad adattarsi a diverse persone e situazioniConoscenza intermedia di MS Excel, MS Outlook, MS Word, InternetConoscenza di base del sistema ERPRequisiti auspicabili: comprensione dei flussi del processo del Customer Service, pratiche di documentazione, gestione di situazioni difficili, livello di inglese lavorativoCompetenze e comportamentiOrientamento al clienteCollaborativoMotivazione interna e desiderio di fare la differenzaPositività e atteggiamento ottimistaResponsabilità personaleIntegritàTravel Percentage: 0%#J-*****-Ljbffr
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Lazio, Italia Altro A tempo pienoCustomer Service Representative – Multilingual | Remote within Greece + Relocation SupportDo you speak one of the languages below?Are you looking for an international career with stability, growth, and the option to work from home in Greece?This is your opportunity!We are hiringCustomer Service Representativesfor a global customer support team serving an...
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Italian Customer Service Representative
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Lazio, Italia Cross Border Talents A tempo pienoItalian customer service representative - Relocation Offered to GreeceRome, Metropolitan City of Rome Capital, ItalyJob Openings Italian customer service representative - Relocation Offered to GreeceAbout the job Italian customer service representative - Relocation Offered to GreeceJob Title:Italian Customer Service Representative Greece (Relocation Support...
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Customer Service Representative I
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Lazio, Italia Altro A tempo pienoOverview First Hawaiian Bank is seeking a Customer Service Representative I at the Waipahu Branch in Oahu. The role provides quality customer service, promotes the Bank's products and services, informs customers of benefits and features, and acts as an initial contact for referrals to personal bankers and specialized areas of the bank.Responsibilities...
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Customer Service Representative
6 ore fa
Lazio, Italia Altro A tempo pienoSesto San Giovanni, Metropolitan City of Milan, Italy Job Openings Customer Service Representative (Italian + English)About the job Customer Service Representative (Italian + English)Location:Lisbon, Portugal (remote work from anywhere in Portugal)Contract Type:Permanent, with 14 monthly paymentsStart Date:23 November ****About the RoleWe are looking for...
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Italian Customer Service Representative
13 ore fa
Lazio, Italia Cross Border Talents A tempo pienoItalian Customer Service Representative - Relocate AbroadRome, Metropolitan City of Rome Capital, ItalyAbout the jobLocations:Portugal, Greece and Bulgaria.Work Model:On-siteAbout the Role:We are hiring an Italian-speaking Customer Service Representative to support an international brand inPortugal, Greece or Bulgaria!We are looking for individuals who excel...
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Lazio, Italia Cross Border Talents A tempo pienoJob Title:Italian Customer Service Representative Greece (Relocation Support Offered)Location:Greece Relocation support included (accommodation + flight within EU)Job Description:We are looking for anative or fluent Italian-speaking Customer Service Representativeto join our international team in Greece.You will assist customers via phone, email, or chat,...
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Italian Customer Service Representative
2 giorni fa
Lazio, Italia Savior Artigos Texteis Lda A tempo pienoItalian customer service representative - Relocation Offered to GreeceJoin to apply for theItalian customer service representative - Relocation Offered to Greecerole atSavior Artigos Texteis LdaJob Title:Italian Customer Service Representative Greece (Relocation Support Offered)Location:Greece Relocation support included (accommodation + flight within EU)Job...
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Lazio, Italia Altro A tempo pienoOverviewDescrizione dell'offerta di lavoroDepartment: Call CenterEmployment Type: Full TimeLocation: Milan ****Reporting To: Kimberly Castillo-CisnerosCompensation: ***** / hourDescriptionGroup O is seeking a bilingual (English / Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and...
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Bilingual Customer Service Representative
3 giorni fa
Lazio, Italia Altro A tempo pienoOverviewDepartment:Call Center Employment Type:Full Time Location:Milan **** Reporting To:Kimberly Castillo-CisnerosCompensation:$***** / hourDescriptionGroup O is seeking a bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns.As a bilingual Call Center...
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Lazio, Italia Altro A tempo pienoOverviewDepartment:Call Center Employment Type:Full Time Location:Milan **** Reporting To:Kimberly Castillo-CisnerosCompensation:$***** / hourDescriptionGroup O is seeking a bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns.As a bilingual Call Center...
