Junior Customer Services
2 giorni fa
Junior Client Management (Fixed-term - 1 year)Amilonis the company that revolutionized the digital gift card market, introducing them first in Italy.With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but aDigital Value enableroperating in three strategic areas:Reselling, Processing and Media & Engagement.Thanks to our proprietary technology and innovative approach, we transform gift cards into valuable tools for companies, retailers and brands, creating new opportunities for incentive, engagement and monetization.To strengthen our growth, we are looking for aJuniorClient Management (Fixed-term - 1 year)to join our Operations team.The ideal candidate will be responsible for managing and supporting assignedB2B clients, ensuring a seamless experience by addressing their needs, resolving issues, and fostering long-term relationships.This role requires a proactive approach to risk management and problem-solving, acting as the main point of contact for client inquiries related to our services.Support and manage assignedB2B clients, ensuring high levels of satisfactionAddress client requests and resolve issues throughERP, ticketing tools, CRM, chat, and phoneIdentify risks, anticipate potential problems, and take proactive measuresMaintain and enhance client relationships, ensuring seamless communicationCollaborate with internal teams to improve overall service qualityFluency in Italian and English (B2 level)Strong problem-solving mindset with a client-first approachExcellent organizational skills and ability to multitask effectivelyPrevious experience in client management or customer supportProficiency in Microsoft Office, particularly ExcelExperience in theE-Gift Card, loyalty, or incentive industryKnowledge ofadditional languages(Spanish, French, German, Polish, Czech, Romanian, Portuguese)Background or interest ineconomics, marketing, or financeAre you the right person for this role?Apply now here onLinkedInand join the Amilon team
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Customer service specialist
3 settimane fa
Milano, Italia Customer Services & Call Center A tempo pienoWe are looking for a Customer Service professional to ensure effective logistic and administrative management of the customers/region under his/her responsibility, providing them the level of service agreed. Act as the customer’s Single Point of Contact for every non-commercial issue. Responsibilities Manage sales orders from their reception until the...
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Junior Customer Service Con Francese Fluente
2 giorni fa
Milano, Italia Customer Services & Call Center A tempo pienoLuogo di lavoro:MilanoContratto:Da definireDescrizione dell'offertaIl nostro cliente è un'azienda in forte espansione con un forte focus sull'eccellenza nel servizio clienti e una presenza consolidata nel mercato.Gestire le richieste dei clienti in lingua francese in modo tempestivo e preciso.Gestire l'intero iter degli ordini di vendita: inserimento,...
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Customer Services Junior
3 settimane fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy. With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology and...
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Customer Services Junior
2 settimane fa
Milano, Italia Amilon A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement.Thanks to our proprietary technology and...
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Customer Services Junior
7 giorni fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy. With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology and...
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Customer Services Junior
7 giorni fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology...
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Customer services junior
2 settimane fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology and...
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Customer services junior
2 settimane fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology...
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Customer Services Junior
4 giorni fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary...
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Logistics & SAP Customer Service Specialist
3 settimane fa
Milano, Italia Customer Services & Call Center A tempo pienoA logistics company in Milan seeks a Customer Service professional responsible for effective management of customer orders and service incidents. You will manage sales orders from reception to delivery, ensuring compliance with service agreements and data management. The ideal candidate has experience in Customer Service, works in an SAP environment, and is...