Process Analyst
15 ore fa
We are a Cloud Cybersecurity Provider, our focus is to provide medium-sized and large companies with Cloud services at the highest level of reliability and performance, integrated with Cybersecurity solutions that protect their data and applications.We are looking for a curious and proactive colleague to join our Team as PROCESS ANALYST TECHNICAL WRITER INTERN.This internship offers a unique opportunity to gain hands-on experience in process mapping and designing within the digital transformation of the company, technical documentation and analytical thinking through cross-functional collaboration within a dynamic and innovative IT services environment.The internship will include the following activities: Join meetings with technical and business teams to understand and streamline processes and gather insights for improving documentation; Work closely with technical experts to collect, organize, and simplify information about our Cloud and Cybersecurity services; Support the creation and updating of process and technical documentation, using AI tools, to make information clear, accurate, and easy to use; Analyze workflows and processes to spot inefficiencies, suggest improvements, and contribute to a culture of continuous improvement; Help prepare technical product sheets, internal presentations, and knowledge-sharing materials for the team and stakeholders; Collaborate across teams to ensure documentation and processes are consistent, practical, and aligned with company standards.The ideal candidate meets the following requirements: Hard Skills: Master's Degree in Engineering/management engineering or related field; Interest in process mapping, workflow analysis, or business process documentation; Ability to create clear, concise, and accurate documentation; Capability to structure information logically for readability and consistency; Proficiency in Microsoft Office is mandatory, knowledge of Visio, MS365 and AI tools is a plus.Language Skills: Good command of Italian and English, both written and spoken is mandatory; Good command of French and/or Spanish is a plus.Soft Skills: Proactivity and willingness to learn; Analytical and problem-solving skills to evaluate processes and identify improvement opportunities; Attention to details; Teamwork and collaboration.We offer a 6-month internship in a collaborative, innovative environment and fast-growing company with mentorship and professional development.If you enjoy challenges and actively contribute to company success, we are the right place for youWorkplace: Vimercate (MB), plus smart working.Settore: Informatica Ruolo: IT/Technology Tipo di occupazione: Stage
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