Client Advisor

1 giorno fa

Bardi, Italia Valentino A tempo pieno

Client Advisor (part time 30h) - Rinascente, Milano Join to apply for the Client Advisor (part time 30h) - Rinascente, Milano role at Valentino A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community.Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.POSIZIONE: CLIENT ADVISOR (PART-TIME 30H) We are currently searching for a highly motivated Client Advisor with a strong passion to create an exclusive experience for our customers.We value results-oriented people, eager to learn, always updated on fashion trends, and with a strong interest in our Brand and Products.Responsabilità Cliente Master the "Client Journey"; Create emotion and desire in the client; Engage existing and potential clients according to the weekly plan defined by the store management; Providethe Valentino Couture service impeccably at every phase (pre-sale preparation, welcome, customer exploration, product presentation, closing and goodbye); Focus on thedevelopment and loyalty of existing clients and on acquiring new clients; Engage the client in every sales opportunity – walk-in, private appointments, telephone deliveries; Actively participate in partnership sales and the routine of OTO appointments.Operazioni e Visual Manage all sales and post-sales activities (returns in boutique, end of season, customer returns, repairs, complaints); Ensure proper maintenance of products and store replenishment; Know the inventory of all categories to guarantee shelf replenishment and maximize sales; Follow administrative and operational procedures; Collaborate with the Visual Merchandiser in-store to follow display guidelines; verify and reportall relevant information to store management.Requisiti Solid experience in retail; Excellent interpersonal and effective communication skills; Fluent in English; a second languageis preferable; Abilityto work in a team with a proactive attitude; In-depth knowledge of high-level fashion; Adaptabilityto the changing needs of the company; Established network contacts in the luxury environment.Seniority level Not Applicable Employment type Contract Job function Consulting, Information Technology, and Sales Luxury Goods & Jewelry #J-*****-Ljbffr

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