Strategic Account Executive

GitLab is an open-core software company that develops the AI-powered DevSecOps Platform used by 100,000+ organizations.Our mission is to enable everyone to contribute to and co-create the software that powers our world.We value AI-driven productivity and a high-performance culture that prioritizes learning, collaboration, and impact.Co-create the future with us as we build technology that transforms how the world develops software.We are hiring for this role in Milan / RomeAn overview of this roleAs a Strategic Account Executive based out of Milan / Rome, you'll lead relationships with GitLab's enterprise-level prospects and customers, helping them derive meaningful value from our DevSecOps platform.You'll own the full sales cycle from prospecting and opportunity development through rollout and adoption, working with pre- and post-sales, support, and strategic channel partners to ensure customers invest in and expand their use of GitLab.You'll use a consultative approach to understand complex business needs, develop account plans and proposals, and serve as the voice of the customer by contributing product feedback through our public issue tracker.Over your first year, you'll drive healthy, well-managed strategic accounts, increased adoption within large enterprises, and share insights with sales management, product, marketing, and technical teams to improve how we sell and support GitLab.What you'll doAcquire and manage large strategic prospects and customers throughout the full lifecycle, from initial engagement through long-term growth and renewal.Lead account planning and strategy for named strategic accounts, aligning GitLab solutions to each customer's business and technical needs.Conduct prospecting and opportunity development activities within large organizations, including working closely with strategic channel partners to generate qualified leads.Coordinate pre- and post-sales activities with Solutions Architecture, Customer Success, and Support to ensure successful rollout and adoption of GitLab.Act as the voice of the customer by sharing feedback and contributing product ideas to GitLab's public issue tracker.Prepare and maintain accurate activity, pipeline, and forecast reports, and contribute to root cause analysis on wins and losses.Communicate lessons learned, market insights, and competitive intelligence to account teams, marketing, and technical stakeholders.Utilize a consultative sales approach to discover business issues, develop tailored proposals or presentations, and drive deals to close while managing all account-level activities under minimal supervision.What you'll bringExperience managing complex sales cycles and strategic accounts within large organizations.Demonstrated ability to build and maintain strong customer relationships while driving account adoption and expansion.Skilled in consultative selling, including discovery, framing business challenges, and presenting tailored proposals or formal sales presentations.Comfortable working with channel partners to generate qualified leads and develop new customers.Ability to coordinate effectively with pre-sales, post-sales, support, and marketing teams to ensure a consistent customer experience.Competence in preparing accurate activity and forecast reports and contributing to win/loss analysis.Familiarity with Git, software development tools, or application lifecycle management, and the ability to use GitLab or a willingness to learn.Alignment with GitLab's values, with openness to transferable skills and diverse backgrounds that support success in a strategic sales role.About the teamThe Strategic Account Executive joins a results-focused sales team that partners with GitLab's largest and most strategic customers and prospects to help them realize the full value of our DevSecOps platform.You'll work closely with account managers, sales leadership, sales engineers, customer success, marketing, and channel partners in an all-remote environment across regions to drive new opportunities and expand existing relationships.The team focuses on complex, consultative sales cycles, coordinated pre- and post-sales execution, and capturing customer feedback that informs our roadmap and go-to-market motions.GitLab is an equal opportunity employer.We welcome applicants from diverse backgrounds and experiences.If you require accommodations during the recruiting process, please let us know.Equal Employment OpportunityGitLab is proud to be an equal opportunity workplace and an affirmative action employer.Our policies are based on merit and apply without regard to race, color, religion, sex (including pregnancy, lactation, gender identity or expression), national origin, age, disability, or any other protected status.See also GitLab's EEO Policy.#J-*****-Ljbffr