Head Of People

HR MANAGER San Clemente Palace Venice – This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition.It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice.Annual art installations rotate throughout the property in conjunction with the Venice Biennale.Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions.Serenity permeates the hotel's Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch & putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay.The hotel's proximity to St. Mark's Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences.Role Description As HR Manager, you will lead the Human Resources function of the resort, ensuring a supportive, high-performing, and people-centered environment.You will be responsible for recruitment, employee relations, training, performance management, and compliance with labor laws, while acting as a strategic partner to senior leadership.Your main responsibilities will include: Managing the full recruitment cycle to attract top talent for all hotel departments Overseeing onboarding, training, and development programs to ensure continuous growth Supporting department heads with performance management, coaching, and HR best practices Handling employee relations with professionalism, confidentiality, and care Ensuring compliance with Italian labor laws and internal HR policies Managing payroll coordination and HR administrative processes Developing and implementing HR initiatives that foster engagement, retention, and well-being Coordinating staff housing, benefits, schedules, and employee documentation Leading disciplinary procedures and conflict resolution when needed Maintaining accurate HR records, reports, and systems Supporting organizational planning and workforce strategy Acting as a cultural ambassador, ensuring a positive and inclusive working environment Participating in management meetings and supporting cross-department collaboration What We're Looking For Proven experience in HR management within luxury hospitality or a similar high-end environment Strong knowledge of Italian labor law and HR best practices Excellent communication, interpersonal, and leadership skills High level of integrity, discretion, and emotional intelligence Ability to manage sensitive situations with fairness and professionalism Strong organizational and administrative abilities Proficiency with HR systems and Microsoft Office tools Fluent in English and Italian (additional languages are a plus) Passion for people, service excellence, and creating a positive workplace culture What We Offer A key leadership role in one of Europe's most prestigious luxury resorts Opportunity to work in a stunning historical property immersed in art, culture, and heritage Competitive compensation and benefits package Professional development and training opportunities Accommodation, meals, uniform, and other on-property benefits A dynamic, supportive, and international team environment Apply Now Ready to advance your career in hospitality Human Resources?Send your CV and cover letter to: