French Speaking E-Commerce Customer Service
13 ore fa
Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer.For over 60 years the company has been providing the world's best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, innovation and style.The company, thanks to outstanding and constantly innovative products, is in a powerful growth phase in the global market, reflecting the strengthening of the staff in order to join our great successful team.PositionWe are now looking for a French Speaking E-commerce Customer Service to join our E-commerce team.As a Customer Service Specialist, you will be the first point of contact for our customers, supporting them throughout their online shopping experience.The ideal candidate is a problem solver, has excellent communication skills and has a customer first mindset.Key ResponsibilitiesEnsuring a seamless customer experience by interacting with customers through email and live chatResolve customer enquiries efficiently and to the customer\u****s satisfactionContinuously looking for ways of improving the customer experience based on customer feedbackSupporting the E-commerce team on how to improve the online customer experienceMaintain a positive, empathetic, and professional attitude toward customers at all timesCollaborate with other departments to address customer concerns and improve the overall customer experienceSupport the ongoing enhancement of our Help Center and AI-powered customer support processes to improve efficiency and elevate the user experienceStay up-to-date with product knowledge, company policies, and e-commerce trendsProficiency in using Shopify and Gorgias platformsSupport in translating website contentRequirementsExcellent knowledge of French and English is mandatoryPrevious experience in a similar roleGood MS Office KnowledgeExcellent interpersonal and communication skills, proactivity, flexibility and problem solvingInterest for the motorsports industry completes the profileOther informationSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Customer ServiceIndustries: Retail Apparel and Fashion and Apparel Manufacturing#J-*****-Ljbffr
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French Speaking E-Commerce Customer Service
2 settimane fa
Ne, Italia Alpinestars A tempo pienoAlpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer.For over 60 years the company has been providing the world's best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, innovation and style.The company, thanks...
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Order Management
4 giorni fa
Ne, Italia Unox Australia A tempo pieno2 days ago Be among the first 25 applicantsUnoxOrder Management (French Speaking) #*****Campodarsego, Padova, ItalyFull-TimeApplyCustomer ExperienceUnox, market leader in the production of high-end ovens, certified Great Place to Work in Italy for the seventh consecutive year, is looking for a Back Office Employee to join the Customer Experience, Resellers...
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Order Management
4 giorni fa
Ne, Italia Unox Australia A tempo pieno2 days ago Be among the first 25 applicantsUnoxOrder Management (French Speaking) #*****Campodarsego, Padova, ItalyFull-TimeApplyCustomer ExperienceUnox, market leader in the production of high-end ovens, certified Great Place to Work in Italy for the seventh consecutive year, is looking for a Back Office Employee to join the Customer Experience, Resellers...
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Order Management
16 ore fa
Ne, Italia Altro A tempo pieno2 days ago Be among the first 25 applicantsUnoxOrder Management (French Speaking) #*****Campodarsego, Padova, ItalyFull-TimeApplyCustomer ExperienceUnox, market leader in the production of high-end ovens, certified Great Place to Work in Italy for the seventh consecutive year, is looking for a Back Office Employee to join the Customer Experience, Resellers...
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Customer Service Specialist
1 giorno fa
Ne, Italia Stevanato Group A tempo pienoJoin to apply for the Customer Service Specialist role at Stevanato Group . Job Description Stevanato Group is one of the world's largest providers of integrated containment and delivery solutions for the biopharmaceutical industry. The person we are looking for will be inserted into the Customer Service team as a Customer Service Specialist at our Global...
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Customer Service Specialist
1 settimana fa
Ne, Italia Stevanato Group A tempo pienoJoin to apply for the Customer Service Specialist role at Stevanato Group.Job DescriptionStevanato Group is one of the world's largest providers of integrated containment and delivery solutions for the biopharmaceutical industry.The person we are looking for will be inserted into the Customer Service team as a Customer Service Specialist at our Global...
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Customer Service Specialist
1 settimana fa
Ne, Italia Stevanato Group A tempo pienoJoin to apply for theCustomer Service Specialistrole atStevanato Group.Job DescriptionStevanato Group is one of the world's largest providers of integrated containment and delivery solutions for the biopharmaceutical industry.The person we are looking for will be inserted into the Customer Service team as aCustomer Service Specialistat our Global Headquarter...
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Ne, Italia Cross Border Talents A tempo pienoA global customer service company is seeking Italian-speaking Customer Support Representatives to join their team in Porto, Portugal.In this role, you will assist customers, resolve issues, and provide guidance on behalf of major brands.Enjoy a competitive salary, a relocation package, and comprehensive training in a multicultural environment.This is a...
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Ne, Italia Cross Border Talents A tempo pienoA leading customer service company is hiring an Italian Speaking Customer Care Advisor to ensure a seamless experience for Italian customers.The advisor will address inquiries via e-mail and phone and must have a customer-centric attitude.The role offers relocation support for international candidates, a competitive compensation package, and opportunities...
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Customer Service Associate
2 settimane fa
Ne, Italia Maison Margiela A tempo pienoCustomer Service SpecialistMaison Margiela is a Paris-based fashion house founded in **** by Belgian designer Martin Margiela.Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6,...
