French Speaking E-Commerce Customer Service

7 giorni fa

Ne, Italia Alpinestars A tempo pieno

Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer.For over 60 years the company has been providing the world's best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, innovation and style.The company, thanks to outstanding and constantly innovative products, is in apowerful growth phasein the global market, reflecting thestrengthening of the staffin order to join our great successful team.PositionWe are now looking for aFrench SpeakingE-commerce Customer Serviceto join our E-commerce team.As a Customer Service Specialist, you will be the first point of contact for our customers, supporting them throughout their online shopping experience.The ideal candidate is a problem solver, has excellent communication skills and has a customer first mindset.Key ResponsibilitiesEnsuring a seamless customer experience by interacting with customers through email and live chatResolve customer enquiries efficiently and to the customer\u****s satisfactionContinuously looking for ways of improving the customer experience based on customer feedbackSupporting the E-commerce team on how to improve the online customer experienceMaintain a positive, empathetic, and professional attitude toward customers at all timesCollaborate with other departments to address customer concerns and improve the overall customer experienceSupport the ongoing enhancement of our Help Center and AI-powered customer support processes to improve efficiency and elevate the user experienceStay up-to-date with product knowledge, company policies, and e-commerce trendsProficiency in using Shopify and Gorgias platformsSupport in translating website contentRequirementsExcellent knowledge of French and English is mandatoryPrevious experience in a similar roleGood MS Office KnowledgeExcellent interpersonal and communication skills, proactivity, flexibility and problem solvingInterest for the motorsports industry completes the profileOther informationSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Customer ServiceIndustries: Retail Apparel and Fashion and Apparel Manufacturing#J-*****-Ljbffr

  • Order Management

    3 giorni fa

    Ne, Italia Unox Australia A tempo pieno

    2 days ago Be among the first 25 applicantsUnoxOrder Management (French Speaking) #*****Campodarsego, Padova, ItalyFull-TimeApplyCustomer ExperienceUnox, market leader in the production of high-end ovens, certified Great Place to Work in Italy for the seventh consecutive year, is looking for a Back Office Employee to join the Customer Experience, Resellers...

  • Italian-Speaking Hospitality Pro — Lisbon Customer Care

    6 giorni fa

    Ne, Italia Cbt A tempo pieno

    A leading international hospitality project in Portugal seeks an Italian-speaking Customer Service Representative.Responsibilities include handling customer requests, providing hotel information, and suggesting upgrades.Candidates should have a customer-focused attitude and be fluent in Italian and English.The position offers monthly compensation ranging...

  • Customer Service Specialist

    2 settimane fa

    Ne, Italia Altro A tempo pieno

    Job Description Stevanato Group is one of the world's largest providers of integrated containment and delivery solutions for the biopharmaceutical industry.The person we are looking for will be inserted into the Customer Service team as a Customer Service Specialist at our Global Headquarter in Piombino Dese, PD, Italy.The candidate will initially focus on...

  • Italian Speaking Customer Care Advisor In Lisbon With Relocation Bonus

    3 giorni fa

    Ne, Italia Altro A tempo pieno

    A customer service company is seeking an Italian-speaking Customer Care Advisor in Lisbon, offering relocation assistance and a competitive compensation package.The role involves ensuring positive customer experiences and resolving inquiries via email and phone.Ideal candidates should have strong communication skills and problem-solving abilities.This is a...

  • Customer Service Associate

    1 settimana fa

    Ne, Italia Otb A tempo pieno

    Maison Margiela is a Paris-based fashion house founded in **** by Belgian designer Martin Margiela.Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design,...

  • Addetta/O Al Customer Service

    2 settimane fa

    Ne, Italia Openjobmetis S.P.A. A tempo pieno

    OpenjobMetis spa, filiale di Treviso, ricerca e seleziona per azienda operante nel settore commercio un/una ADDETTA/O AL CUSTOMER SERVICE da inserire nel reparto di assistenza tecnica (zona Quinto di Treviso ) La figura ricercata si occuperà di attività sia amministrative che operative, in particolare: Creazione e gestione di documenti di trasporto e DDT...

  • E-Commerce Customer Care Specialist

    3 giorni fa

    Ne, Italia Made In Evolve A tempo pieno

    Descrizione dell'aziendaMade in Evolve è un'agenzia e-commerce specializzata nel settore moda.Lavoriamo con brand fashion nazionali e internazionali, integrando strategia, tecnologia e operatività quotidiana per costruire esperienze e-commerce solide e scalabili.Descrizione del ruoloCerchiamo un professionista per il ruolo di Customer Care nel settore moda...

  • Addetta/O Al Customer Service

    1 settimana fa

    Ne, Italia Openjobmetis Spa A tempo pieno

    OpenjobMetis spa, filiale di Treviso, ricerca e seleziona perazienda operante nel settore commercio un/una ADDETTA/O AL CUSTOMER SERVICEda inserire nel reparto di assistenza tecnica (zonaQuinto di Treviso)Ruolo e mansioneLa figura ricercata si occuperà di attività sia amministrative che operative, in particolare:Creazione e gestione di documenti di...

  • Specialista Customer Service E Logistica

    1 settimana fa

    Ne, Italia Openjobmetis Spa A tempo pieno

    Un'agenzia di lavoro cerca un/una Addetto/a al Customer Service a Quinto di Treviso, responsabile di attività amministrative e operative.Il candidato ideale deve avere precisione, competenze informatiche e disponibilità a lavori manuali.Offriamo un contratto a tempo determinato con possibilità di assunzione a tempo indeterminato.Livello di inquadramento 5...

  • Logistics Customer Service Intern

    1 settimana fa

    Ne, Italia Essilorluxottica Group A tempo pieno

    If you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over150 countriesaccess to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and...