Tour Leader, Active And Cycling

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet.More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in local culture and exposing them to real-life experiences?As a Tour Leader with Intrepid you will do just that.ResponsibilitiesProvide amazing customer service and travel advice – guiding morning hikes, market visits, hands-on craft workshops, or arranging home-cooked meals with local families.Ensure the safety and well-being of your travellers, remaining calm and professional in difficult situations such as lost passports, medical needs, or conflicts.Host, lead and execute tours according to budget and itinerary, and fulfill all administrative duties.Be passionate about travel and share your love of it with our customers.QualificationsExcellent communication skills in English and Italian.A valid GAE Licence – Environmental Hiking Guide (Professional Qualification) covering guiding on foot, by bike, kayak and other non-motorised activities in both protected and non-protected environments.Strong customer service experience, with a genuine passion for engaging and building rapport with a wide range of travellers.Solid hiking and/or cycling experience, including a practical and mechanical understanding of hiking equipment, bicycles and basic maintenance.Confidence and a high level of fitness, able to lead hiking days of up to ***** km and cycling days of up to ***** km.Travel and guiding experience in Italy and across Europe, with a genuine enthusiasm for sharing these regions and their stories with travellers.Basic computer skills, including experience using email, Word and Excel.Full rights to work in Italy (we are unable to assist with obtaining work rights).What You Need to KnowThis is a freelance agreement role, offering flexibility in when and how you work.Strong availability during peak seasons (May–June and September–October) is essential.Training and onboarding scheduled for March ****.Extended hours, regular hiking and cycling activities, and constant engagement with travellers require mental and physical preparedness.Leaders often travel for extended periods; some tours can run for up to four weeks.Trips are across Italy – you can view example itineraries atBenefitsDiverse departures throughout the year, including hiking, biking, festival, family, premium and foodie trips.Travel to where the trip starts (and home again) is included and covered by us.Some meals and all accommodation included (often where the guests are staying, such as hotels, camping, homestays, etc.).Access to learning and development programs, e-learning and comprehensive tour leader training before you even start.Internal career opportunities to further your career in travel and beyond.Amazing travel discounts for you to experience Intrepid as a passenger.Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit.Opportunity to support not-for-profit Intrepid Foundations projects.EEO StatementIntrepid Travel is an equal opportunity employer.We celebrate diversity and encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.If you require any reasonable adjustment to participate in the recruitment process, please contact us at with your name, location, and the adjustments you require and we will be in touch to support your application.#J-*****-Ljbffr