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Sales Assistant Groups And Events M/F
6 ore fa
ABOUT USFounded in **** by childhood friends Olivier Bon, Pierre-Charles Cros, and Romée De Goriainoff, and joined by Xavier Padovani in ****, Experimental has redefined the codes of hospitality by offering a unique experience of contemporary elegance and warmth to a discerning international clientele.Renowned for bringing the cocktail bar culture to Paris, the group now operates cocktail bars, wine bars, restaurants and, since ****, hotels.Over the years, its destinations have expanded from major European capitals such as Paris, London, and Rome to more seasonal locations like Ibiza and Menorca in the summer, or Verbier and Val d'Isère in the winter. The group also has properties in Venice, New York, Biarritz, and the Cotswolds.Experimental service philosophy is built around three core principles: the quality of the products, the precision of the service, and the genuine warmth of our welcome.ABOUT EXPERIMENTAL ROMAOpening in mid-**** on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental.Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian.The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome.Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene.ABOUT THE JOBPermanent position starting May ****.As a Sales Assistant - Groups and Events, you will ensure the sales, organization, and smooth execution of events, from the initial client contact through to invoicing. You will secure seminar and banquet revenue in compliance with internal audit and credit management procedures. You will also manage and develop client relationships. Your key responsibilities will be :Sales requests & developmentHandle incoming calls, analyze guest needs, and send a personalized offer within 24 hoursHandle commercial follow up with customers,Have thorough knowledge of the hotel's meetings and seminars offering, as well as the related pricing conditions;Maintain good communication with the hotel's various departments (accommodation, F&B, kitchen, technical services, etc.) and ensure effective information flow;Keep the customer database up to date and manage client records, including group follow-up files;Contribute to the preparation and optimization of meeting room occupancy schedules,Proactively suggest commercial actions while complying with the hotel's and the brand's pricing policy and procedures,Handle site inspections for future eventsContribute to the design of promotional documents and marketing materials,Ensure the achievement of assigned sales targets,Take part in the preparation of activity reports: results, monitoring, and statistics.Operational event coordinationCoordinate & monitor the follow-up of service quality during seminars and events,Prepare event function sheets and distribute them to relevant departments,Participate in guest welcoming and fostering customer loyalty,Ensure guest satisfaction throughout the event as well as its smooth execution,Collect qualitative feedback from clients after the service delivery to identify areas for improvement,Monitor and verify daily billing for seminars and banquet.This job description is not exhaustive and is by nature subject to change in accordance with the operational requirements of the establishment.ABOUT YOUYou have initial experience in a similar position within a hotel or the sales department of a hotel group.With excellent presentation and strong commercial awareness, you build and maintain outstanding interpersonal relationships.You are able to manage several projects simultaneously; experience in a multi-site environment is an advantage.You demonstrate rigor, strong organizational skills, solid analytical abilities, and a genuine enthusiasm for teamwork with a wide range of stakeholders.You are passionate and identify with values of open-mindedness and high standards.You are proficient in reporting tools and hotel system.You have full professional proficiency in Italian and English. Knowledge of additional foreign languages is highly appreciated.Experience Hospitality, the Experimental Way Throughout your journey with us, you'll be immersed in a stimulating and innovative environment.You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts.Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets.Here's what we offer:Training and career development opportunities.Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more.Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants).
