Night Duty Manager
1 settimana fa
Join to apply for theNight Duty Manager– Casa Brera, a Luxury Collection Hotel, Milan.OverviewPart of Marriott International, Casa Brera is recruiting a Night Duty Manager for a fixed-term contract starting in March.ResponsibilitiesRepresent property management in resolving any guest or property related situation during the night shift in full autonomy.Manage the flow of questions and direct guests accordingly.Serve as Guest Relations Manager / Front Desk Manager and handle tracking of service issues.Complete end-of-day activities including posting charges to accounts, running night audit backup, and rolling the date.Direct, monitor, and assist all overnight staff, coordinating engineering, housekeeping, security, and F&B operations.Coordinate emergency team and serve as reference for any emergency.Conduct regular inspection tours for appearance, safety, staffing, security, and maintenance.Participate in investigation of associate and guest accidents and report to relevant systems.Ensure compliance with loss-prevention policies, emergency plans, and operational guidelines.Maintain safe work environment and proper grooming/ uniform standards.Track guest and employee scores, report variations, and improve service performance.Process all check-ins, check-outs, walk-in reservations, and ensure rates match market codes.Handle guest issues, complaints, and provide immediate assistance.Empower associates to deliver excellent customer service and maintain high standards.Qualifications1–2 years experience in a management position in guest services, front desk, or related professional area.Knowledge of luxury and lifestyle hospitality standards and operating procedures.Ideally, knowledge of Opera.Fluency in Italian and English; other languages are a plus.Availability to work the night shift on a regular basis.What We OfferUnique opportunity to be part of a luxury lifestyle hotel.Canteen service.National and internal promotion opportunities within Marriott International.World-class training and development programs.Performance and recognition programs.Discounted room nights, meals, spa access in more than 9,000 hotels worldwide.Discounts for friends and family.Free breakfast at European hotels.Seniority LevelMid-Senior LevelEmployment TypeContractJob FunctionOtherIndustriesHospitalityLegalMarriott International is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.#J-*****-Ljbffr
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Night Duty Manager – Luxury Milan Hotel
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milano, Italia Hotel Domani A tempo pienoA luxury hotel in Milan is seeking a Night Duty Manager to oversee operations during the night shift. The successful candidate will manage guest-related issues, ensure the highest service standards, and lead the night team. Candidates should have 1-2 years of experience in hospitality management, fluency in Italian and English, and knowledge of hospitality...
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Night Duty Manager
1 settimana fa
Milano, Italia Casa Brera - A Luxury Collection Hotel, Milan A tempo pienoPart of Marriott International, Casa Brera, a Luxury Collection Hotel in Milan is recruiting a Night Duty Manager.Reporting to the Director of Front of the House, the Night Duty Manager oversees all property operations during the overnight shift, ensuring the highest levels of hospitality and service.This is a fixed-term contract starting early March.About...
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Night Duty Manager
1 settimana fa
Milano, Italia Casa Brera - a Luxury Collection Hotel, Milan A tempo pienoPart of Marriott International, Casa Brera, a Luxury Collection Hotel in Milan is recruiting a Night Duty Manager. Reporting to the Director of Front of the House, the Night Duty Manager oversees all property operations during the overnight shift, ensuring the highest levels of hospitality and service. This is a fixed‑term contract starting early March....
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Luxury Night Duty Manager — Guest
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Milano, Italia Casa Brera - A Luxury Collection Hotel, Milan A tempo pienoA luxury hotel in Milan is seeking a Night Duty Manager to oversee operations during overnight shifts.The role requires 1–2 years of management experience in guest services, fluent Italian and English, and knowledge of luxury hospitality standards.Responsibilities include managing guest relations, handling service issues, and ensuring proper operations in...
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Luxury Night Duty Manager — Guest
1 settimana fa
Milano, Italia Casa Brera - a Luxury Collection Hotel, Milan A tempo pienoA luxury hotel in Milan is seeking a Night Duty Manager to oversee operations during overnight shifts. The role requires 1–2 years of management experience in guest services, fluent Italian and English, and knowledge of luxury hospitality standards. Responsibilities include managing guest relations, handling service issues, and ensuring proper operations...
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Night Duty Manager
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Night Duty Manager
1 settimana fa
Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25192063 **Job Category**Rooms & Guest Services Operations **Location**Casa Brera a Luxury Collection Hotel Milan, Piazzetta M Bossi No 2, Milan, Milan, Italy, 20121 **Schedule**Full Time **Located Remotely?**N **Position Type** Management Part of Marriott International, Casa Brera, a Luxury Collection Hotel, Milan...
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Night Duty Manager...
7 ore fa
Milano, Italia Casa Brera A tempo pienoCasa Brera, è un prestigioso hotel parte del brand The Luxury Collection, appartenente al Gruppo Marriott International.The Luxury Collection attende coloro che desiderano non solo scoprire una nuova destinazione, ma viverla, conoscere i suoi segreti ed esplorarla proprio come un abitante del posto.Ogni proprietà unica è intrinsecamente collegata al...
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Night Duty Manager
2 settimane fa
Milano, Lombardia, Italia Jobbit A tempo pienoHoscoPart of Marriott International, Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Night Duty Manager.Reporting to the Director of Front of the House, the Night Manager on duty oversees all property operations during the overnight shift, ensuring that the highest levels of hospitality and service are provided.This is a fixed-term...
