Guest Service Agent
5 ore fa
Overview We are seeking a charismatic Guest Service Agent to be the first face our members see when they walk through the Soho House doors.You'll have experience within a similar role, be comfortable with booking systems and email, as well as being a fantastic communicator both over the phone and face to face.As part of our Soho House team your role is to make sure that our members have an amazing experience every time.Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.Main DutiesWelcome every member by name and guest with open arms in a hospitable mannerProceed with check-ins and check-outs for the rooms/apartments of the HouseSupport and assist with answering high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiriesSpeak to standard Q&A regarding menus, hours of operation and amenity availability/pricing and comfortable reaching out for support to ensure all inquiries are addressed in a timely mannerIn real-time ensure any guest related concerns are addressed and action items have been set and a manager is notifiedBuild relationships with members and guests and communicate red flags and positive feedback to management to assessInfluence a fun and positive atmosphere by being approachable and professionalAdministrative tasks (i.e. properly keeping all paperwork logged and filed)Performs other duties as assigned by supervisor/manager#J-*****-Ljbffr
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Guest Experience Agent
1 settimana fa
Lazio, Italia Hyatt Regency Rome Central A tempo pienoWe are looking for a motivated Guest Experience Agent to join our pre-opening team.The role will report to the Guest Experience Manager.Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy's most...
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Guest Experience Agent
1 giorno fa
Lazio, Italia Hyatt Regency Rome Central A tempo pienoWe are looking for a motivated Guest Experience Agent to join our pre-opening team.The role will report to the Guest Experience Manager.Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy's most...
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Guest Experience Concierge — Front Desk
2 settimane fa
Lazio, Italia Altro A tempo pienoA hospitality company in Italy seeks a Front Desk Agent to provide exceptional customer service, manage guest inquiries and reservations, and handle guest issues efficiently.The ideal candidate will have experience in customer service, preferably in the hospitality industry, and proficiency with Microsoft 365 applications.This role offers opportunities to...
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5-Star Front Desk Agent – Guest Experience
1 settimana fa
Lazio, Italia Jobtome A tempo pienoA global hospitality leader is seeking a Front Office Agent in Como, Italy, to deliver exceptional reception services and ensure a positive guest experience.The role requires strong communication skills and the ability to manage guest queries efficiently.Candidates should have experience in customer service and demonstrate a high level of professionalism.The...
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Luxury Digital Guest Concierge
1 giorno fa
Lazio, Italia Altro A tempo pienoA luxury hotel group in Florence is seeking a Digital Guest Service Agent to enhance the guest experience throughout their stay.This role involves guiding guests, processing operational needs, and addressing requests, ensuring a memorable visit.Ideal candidates should have a high school diploma and a strong commitment to professionalism.Full-time position...
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Guest Service Agent
5 ore fa
Lazio, Italia Soho House & Co A tempo pienoOverviewWe are seeking a charismatic Guest Service Agent to be the first face our members see when they walk through the Soho House doors.You'll have experience within a similar role, be comfortable with booking systems and email, as well as being a fantastic communicator both over the phone and face to face.As part of our Soho House team your role is to...
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Guest Relations Agent...
2 settimane fa
Lazio, Italia Hosco.Com A tempo pienoGUEST RELATIONS AGENT Main Purpose:The Guest Relations Agent is at Guests' disposal to listen and to anticipate their needs, ensuring a pleasant and satisfying stay.Reports to: Guest Relations Manager.Main duties & responsibilities:• Create and maintain warm and sincere relationship with guests and colleagues, handling complaints, according to the company...
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Luxury Digital Guest Concierge
2 settimane fa
Lazio, Italia Altro A tempo pienoOverviewA luxury hotel group in Florence is seeking a Digital Guest Service Agent to enhance the guest experience throughout their stay.This role involves guiding guests, processing operational needs, and addressing requests, ensuring a memorable visit.Ideal candidates should have a high school diploma and a strong commitment to professionalism.Full-time...
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Digital Concierge For Luxury Guest Experiences
2 settimane fa
Lazio, Italia Altro A tempo pienoA luxury hotel group in Florence is looking for a Digital Guest Service Agent to enhance the guest experience throughout their stay.The role involves guiding guests, processing operational needs, and addressing requests to ensure memorable visits.Ideal candidates should possess a high school diploma and a strong commitment to professionalism.This full-time...
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Dining Experience Specialist — Guest Service
2 settimane fa
Lazio, Italia Altro A tempo pienoA hospitality company in Italy seeks a Guest Service Expert to enhance guest experiences through quality service, communication with the kitchen, and maintaining cleanliness.Ideal candidates should possess a high school diploma, have less than 1 year of related experience, and exhibit professional behavior.Ensure safety and quality standards while managing...
