Cloud Solutions Support Engineer
24 ore fa
We are looking for aCloud Solutions Support Engineerto be hired with a permanent contract inMilanowithin the Software Delivery Support organization inSmart Infrastructure Buildingbusiness unit.Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation.Our technology addresses real problems that affect the future of humanity.You love to create an impact?From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.AsCloud Solutions Support Engineeryour mission will be to ensure customer success by delivering responsive, high-quality support for cloud solutions—working closely with multi-functional teams to resolve issues efficiently and continuously improve the user experience.Your main activities will be:Technical Support & TroubleshootingRespond to customer inquiries and support tickets for cloud servicesDiagnose and resolve issues in cloud applications and configurationsBring up complex cases to R&D when neededCommunicate clearly and empathetically via email, chat, and phoneGuide users on best practices for cloud product usageEnsure satisfaction through proactive follow-upsPartner with product, engineering, and operations teamsShare customer insights to influence product developmentKnowledge SharingCreate and maintain internal/external knowledge base articlesContribute to FAQs, user guides, and training materialsStay up-to-date on cloud offerings, tools, and support processesTo be a perfect fit for this role, you would already have:Degree in Computer Science, IT, or equivalent experience1–3 years in technical support or customer service (cloud preferred)Familiarity with networking, Linux/Windows OS, and scripting (PowerShell, Bash, Python)Experience with AWS (plus Azure or Google Cloud is a bonus)Understanding of cloud services: VMs, storage, networking, identity managementHVAC domain knowledge is a plusStrong communication and problem-solving skillsDedicated, collaborative, and growth-oriented mindsetFluent in English and ItalianEligible to work in ItalyWhat we offerFlexibility: trustful environment with an inclusive and flexible way of working driven by results,; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement.Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.Never stop growing: plenty opportunities for continuous and individual learning journeysAn inclusive team culture where you can be yourselfTake a look at our welfare programs, please visit: Benefits e Welfare in Siemens Italia - Siemens ITJoin us and be yourself.Inclusion is our ambitionSiemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.Address to us your desired working conditions/ environment.Typically, this kind of position is full-time, however please feel free to ask for a more flexible arrangement if that suits better to you.Your recruiting team is looking forward to getting to know youApplications must include a CV in English#J-*****-Ljbffr
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Milano, Italia Siemens Mobility A tempo pienoA leading technology company in Milan seeks a Cloud Solutions Support Engineer with expertise in providing high-quality support for cloud solutions.You will respond to customer inquiries, troubleshoot issues, and maintain knowledge base articles.The ideal candidate has a degree in Computer Science and 1-3 years of experience in technical support, alongside...
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Cloud Solutions Engineer
1 settimana fa
Milano, Italia Bebeecloudapplicationengineer A tempo pienoA leading cloud innovation company is seeking a skilled application engineer to promote cloud innovation.This role involves designing, building, and deploying cloud-based applications, requiring expertise in AWS or Azure.The ideal candidate will possess strong problem-solving abilities and excellent communication skills.Join us to contribute to the...
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Cloud Solutions Engineer
1 settimana fa
Milano, Italia Bebeecloudapplicationengineer A tempo pienoA leading cloud innovation company is seeking a skilled application engineer to promote cloud innovation. This role involves designing, building, and deploying cloud-based applications, requiring expertise in AWS or Azure. The ideal candidate will possess strong problem-solving abilities and excellent communication skills. Join us to contribute to the...
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Cloud System Engineer
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Milano, Italia WIIT - The Premium Cloud A tempo pienoOverview Cloud System Engineer In WIIT, società italiana con presenza in Germania e Svizzera e quotata presso Borsa Italiana, abbiamo scelto di fare la differenza per i nostri clienti. Siamo leader nell'erogazione di servizi di Hosted Private e Hybrid Cloud per aziende con necessità di servizi di gestione di processi critici. Ricerchiamo valore in ogni...
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Cloud System Engineer...
1 settimana fa
Milano, Italia Wiit - The Premium Cloud A tempo pienoOverview Cloud System Engineer In WIIT, società italiana con presenza in Germania e Svizzera e quotata presso Borsa Italiana, abbiamo scelto di fare la differenza per i nostri clienti.Siamo leader nell'erogazione di servizi di Hosted Private e Hybrid Cloud per aziende con necessità di servizi di gestione di processi critici.Ricerchiamo valore in ogni cosa...
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Cloud System Engineer
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Milano, Lombardia, Italia WIIT - The Premium Cloud A tempo pienoIn WIIT, società italiana con presenza in Germania e Svizzera e quotata presso Borsa Italiana, abbiamo scelto di fare la differenza per i nostri clienti. Siamo leader nell'erogazione di servizi di Hosted Private e Hybrid Cloud per aziende con necessità di servizi di gestione di processi critici.Ricerchiamo valore in ogni cosa che facciamo mettendo al...
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Cloud Engineer
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Milano, Italia Lenis A tempo pienoCloud Engineer Sede: modalità ibrida su Milano Lenis Srl è una società di Consulenza Informatica e Sviluppo Software che supporta lo sviluppo dei propri clienti nelle aree dell'innovazione. Descrizione del ruolo Siamo alla ricerca di un Cloud Infrastructure Engineer con una solida esperienza nella progettazione, implementazione e gestione di...
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Presales Solutions Architect Cloud Aws
1 settimana fa
Milano, Italia Ingram Micro A tempo pienoOverview Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description : About Ingram Micro Ingram Micro is the global leader in IT distribution and technology solutions reaching nearly 90% of the worlds population. We connect technology manufacturers and cloud providers with B2B experts enabling innovation and growth across...
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Presales Solutions Architect Cloud Aws
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Milano, Italia Ingram Micro A tempo pienoOverview Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description : About Ingram Micro Ingram Micro is the global leader in IT distribution and technology solutions reaching nearly 90% of the worlds population. We connect technology manufacturers and cloud providers with B2B experts enabling innovation and growth across...
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Cloud Engineer
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milano, Italia DGS S.p.A. A tempo pienoDGS fornisce servizi e soluzioni di valore in ambito Cyber Security, Digital Solutions e Management Consulting . Lo scopo che guida le nostre azioni è il pieno soddisfacimento delle esigenze del cliente, garantendo sempre l’assoluta eccellenza delle soluzioni e la massima affidabilità dei risultati. L’obiettivo è quello di progettare le migliori...
