Service Delivery Manager
1 settimana fa
Location: Roma, ItalyThales people architect identity management and data protection solutions at the heart of digital security.Business and governments rely on us to bring trust to the billons of digital interactions they have with people.Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more.More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.Roma hosts the commercial offices to be close to Costumer and Public Administration.Thales CDI provides Customers with technology to assist them in Identity and Biometric Solutions.Service Delivery Manager (SDM) shall manage the support and maintenance contracts related to Government Solutions (including Software and equipment supplied by Thales as well as third parties).SDM will ensure customer satisfaction in respect of contractual commitments, and the fulfilment of Service level agreements (SLA).SDM will be mainly involved in governance of incident, problem, and change management on the complete solution with contribution to upsell and new opportunities.The installed Biometric and Public Security Solutions with associated software, hardware and peripherals are integrated with the Customers processes.SDM work with the Customer, Thales Internal and External Partner Suppliers and Thales Development/Senior Technical Teams (Level 2 and Level 3 Support) to ensure our response and restoration processes are aligned to contractual SLA and Availability and Reliability are maximised.Primary Responsibilities include but are not limited to the following: Customer point of contact for Support and Maintenance (S
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Service Delivery Account Manager
14 ore fa
Lazio, Italia Epson Europe B.V. A tempo pienoJoin to apply for the Service Delivery Account Manager role at Epson Europe B.V.OverviewThe Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts.This role involves coordinating with various teams, ensuring that...
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Service Delivery Account Manager
2 settimane fa
Lazio, Italia Altro A tempo pienoJoin to apply for theService Delivery Account Managerrole at Epson Europe B.V.OverviewThe Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts.This role involves coordinating with various teams, ensuring that...
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Service Delivery Manager
4 giorni fa
Lazio, Italia Thales Group A tempo pienoService Delivery Manager page is loaded## Service Delivery Managerremote type:Hybridlocations:Romatime type:Full timeposted on:Posted Todayjob requisition id:R*******Location: Roma, ItalyThales people architect identity management and data protection solutions at the heart of digital security.Business and governments rely on us to bring trust to the billons...
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Service Delivery Manager
4 giorni fa
Lazio, Italia Thales Group A tempo pienoService Delivery Manager page is loaded## Service Delivery Managerremote type: Hybridlocations: Romatime type: Full timeposted on: Posted Todayjob requisition id: R Location: Roma, ItalyThales people architect identity management and data protection solutions at the heart of digital security.Business and governments rely on us to bring trust to the billons...
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Service Delivery Manager
4 giorni fa
Lazio, Italia Thales A tempo pienoJoin to apply for the Service Delivery Manager role at ThalesLocation: Roma, ItalyThales people architect identity management and data protection solutions at the heart of digital security.Business and governments rely on us to bring trust to the billions of digital interactions they have with people.Our technologies and services help banks exchange funds,...
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Lazio, Italia Thales Group A tempo pienoA leading technology company in Rome seeks a Service Delivery Manager to maintain customer satisfaction and oversee service delivery management.The ideal candidate has over 8 years of experience, an engineering or management degree, and excellent communication skills in English and Italian.Knowledge in biometric systems and ITIL certification are...
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Service Delivery Manager
13 ore fa
Lazio, Italia Thales Group A tempo pienoService Delivery Manager (SDM) – Overview Thales people architect identity management and data protection solutions at the heart of digital security.Business and governments rely on us to bring trust to the billons of digital interactions they have with people.Our technologies and services help banks exchange funds, people cross borders, energy become...
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Service Delivery Manager
13 ore fa
Lazio, Italia Thales Group A tempo pienoService Delivery Manager (SDM) – OverviewThales people architect identity management and data protection solutions at the heart of digital security.Business and governments rely on us to bring trust to the billons of digital interactions they have with people.Our technologies and services help banks exchange funds, people cross borders, energy become...
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Service Delivery Manager
2 settimane fa
Lazio, Italia Altro A tempo pienoUna società leader nel settore IT, con sede a Bologna, sta cercando un Service Delivery Manager per coordinare progetti innovativi in ambito Artificial Intelligence e Automation.Il candidato ideale ha un diploma informatico e almeno 3 anni di esperienza, con conoscenza della metodologia Agile Scrum e ottima padronanza della lingua inglese.Offriamo un...
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It Service Delivery Manager – Milano
2 settimane fa
Lazio, Italia Dils Srl A tempo pienoA leading financial services company is seeking a Junior Service Manager in Milan.The role involves assisting in service delivery management, monitoring performance metrics, and enhancing IT service quality.Candidates should possess a Bachelor's degree in a relevant field and 1-3 years of experience in IT support.Proficiency in Jira and good English skills...
