Customer Service Manager
1 settimana fa
Descrizione del RuoloSinthema, società di ricerca personale qualificato specializzata nei settori del tessile e moda, è alla ricerca di unResponsabile Customer Service Wholesale Italiaper un prestigioso brand del settorefashion premium.La figura sarà il punto di riferimento per le seguenti attività:Coordinare un team di 6–7 persone (back office e supporto agenti)Gestire clienti diretti wholesale (grandi department store) e indiretti tramite agentiRappresentare il punto di escalation per problematiche complesseGarantire l'applicazione delle procedure e l'uso efficace del CRM avanzatoTradurre strategie commerciali in newsletter e campagne promozionali, in sinergia con la Direzione CommercialeResidenza:Milano o zone ben collegate, o interesse al trasferimentoEsperienza:5–7 anni in ruoli di coordinamento nel customer servicewholesalemoda premiumBackground:Esperienza in aziende con volumi significativi e gestione di migliaia di clientiLeadership:Capacità di gestire team complessi e abitudine a ritmi intensi e processi articolatiCompetenze:Avanzate in CRM e digital tools, con capacità di trasformare dati in strategie di fidelizzazioneLingue:Italiano madrelingua e inglese fluenteCosa Offre l'AziendaRetribuzione:Negoziabile intorno ai 60K € lordi annuiTipologia contrattuale:assunzione a tempo indeterminatoOpportunità di crescita:Ambiente stimolante con focus sulla crescita personale e professionaleInformazioni UtiliLa posizione è basata aMilano, con modalitàfull-time.#J-*****-Ljbffr
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Customer Service Manager
2 settimane fa
Milano, Italia Momentive A tempo pienoOverview Job Title: Customer Service Manager In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team performance and contribute to a positive workplace. You will provide excellent customer service by leading and motivating the CS team, developing...
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Customer Service Manager
6 giorni fa
Milano, Italia Azienda Anonima A tempo pienoWe are supporting afast-growing consumer goodscompany in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels.The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre- and...
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Customer Service Manager
3 settimane fa
milano, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
2 settimane fa
Milano, Italia Ingenico Group A tempo pienoCustomer Service Manager Date: Sep 25, 2025 Company: Location: Milano, IT, 20157 Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs,
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Customer Service Manager
7 giorni fa
milano, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
4 giorni fa
Milano, Italia Spring Italy A tempo pieno**Client Description**: Per nostra importante azienda cliente operante nel settore Produzione e Vendita di Elettrodomestici, siamo alla ricerca di una figura di Customer Service Manager **Responsibilities**: La risorsa a diretto riporto del Customer Service Director avrà le seguenti responsabilità: - Gestione e soddisfazione del cliente, canale...
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Customer Service Manager
3 settimane fa
milano, Italia Ingenico Group A tempo pienoCustomer Service ManagerDate: Sep 25, 2025Company:Location: Milano, IT, 20157Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance....
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Customer Service Manager Industrial
2 settimane fa
Milano, Italia Page Personnel Italia A tempo pienoCustomer Service Manager Industrial - Milano Sud - gestione del lavoro dei customer service - definire le proprità - definire processi e procedure per ottimizzare il lavoro - gestione anagráfica cliente - formulazione offerte - gestione ordini - gestione resi e reclami - analizi e redazione di report mensili Multinazionale esperta in specialità...
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Customer Service Manager
4 settimane fa
Milano, Italia Momentive A tempo pienoOverview Job Title: Customer Service Manager In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team performance and contribute to a positive workplace. You will provide excellent customer service by leading and motivating the CS team, developing...
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Distribution and Customer Service Manager
4 giorni fa
Milano, Italia Tailor&Fox Srl A tempo pienoFor our Client, important european Company leader in the **Tyre Industry**, for the opening of the **eCommerce Start-up** in the Italian market, we are looking for the following Profile: **DISTRIBUTION AND CUSTOMER SERVICE MANAGER** **Posizione**: Reporting to the General Manager, you will be responsible of the customer satisfaction and you will make sure...
