Customer Fulfillment Manager

Job Description SummaryAt Avio Aero, a GE Aerospace company, we invent the future of flight, lift people up, and bring them home safely.We are a world-leading provider specializing in the design, production, and maintenance of components and propulsion systems for both civil and military aviation.Respect for people is core to our culture and part of our commitment to FLIGHT DECK, GE Aerospace's proprietary lean operating model.We attract, develop, and retain industry-leading talent and cultivate communities where people are respected and empowered to reach their fullest potential.For the people of Avio Aero, their work isn\'t just a job, it\'s their passion and purpose.We were meant to fly.As a Customer Fulfillment Manager, you will be responsible for the success of the assigned production programs with specific reference to delivery performance, risk mitigation and capacity assessment.Essential ResponsibilitiesIdentify critical shortages, monitor assembly coverage and flag parts for escalationDecide right allocation between Assembly and SparesHelp reducing internal and external constraints through problem solvingWhile protecting Customers, support Company Inventory targetsDeal with external Customers for assigned programs on behalf of Avio AeroAct as Supply Chain point of contact for other teams (Programs, Finance, etc)Work closely with Site's Fulfilment teams and Procurement to define Output Plans with special focus on next 2 quarters outlookBe a proactive interface with internal and external customersEngage and escalate priorities in Supply Chain and other functions (Programs, Engineering, Quality) in order to meet Customer SatisfactionProvide timely updates concerning the assigned Program and – when required - at Critical Material Reviews and Deep Dive meetingsSupport long term solutions of Problem Lots issuesOwn critical Get Well plansManage On Time Delivery and Critical Material Review metrics for assigned ProgramQualifications/RequirementsMaster\'s degree in EngineeringSolid experience in Manufacturing, Sourcing or other Supply Chain functions within Aerospace industryStrong organizational skills with proven ability to analyze and solve problems, coordinate and oversee complex activities.Strong relationship skills and ability to work effectively within a matrix environmentSense of urgency and ability to prioritize the tasksProficient in Office and OutlookKnowledge of SAPFluent in English and Italian, both oral and writtenWork Visa, in accordance with local regulation, is requiredDesired CharacteristicsPrior scheduling/fulfillment experience is preferredStrong problem-solving and analytical skillsAble to simultaneously work on short term issues while keeping long term visionStrong influencing skills and ability to work within a matrix organizationSix Sigma training is preferredStrong oral and written communication skillsStrong interpersonal and leadership skillsUse of digital toolsWhat We OfferSmart working and work life-balanceAvio Aero, when possible, promotes hybrid work and encourages a good, healthy and satisfying work-life balance.We value our employees' wellbeing; hence we offer a variety of improvement programs aimed to preserve anyone's psychological safety and daily needs.Total RewardsAt Avio Aero, We Understand The Importance Of Total Rewards.As a New Joiner To Avio Aero We Are Pleased To Offer The Following Welcome Benefit PlanPerformance related bonuses and local bonus schemeFlexible benefits platformLife and injury insurancePrivate medical coverageEmployee assistant programEmployee special awards (service and recognition)Local special agreements and discountsEnglish and languages training for you and one member of your familyTechnical, Leadership and development trainingsInclusion & DiversityAvio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment.Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc.We are not all the same.Just be Yourself @AvioAeroAdditional InformationRelocation Assistance Provided: No#J-*****-Ljbffr