Technical Support
20 ore fa
Technical Support SpecialistWe are looking for a Technical Support Specialist to assist our customers with technical problems related to our products and services.Your responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.ResponsibilitiesRespond to customer queries in a timely and accurate way via phone, e-mail, or chat, identifying customer needs and helping customers use specific features.Monitor customer complaints on social media and reach out to provide assistance.Share feature requests and effective workarounds with team members.Inform customers about new features and functionalities.Follow up with customers to ensure their technical issues are resolved.Gather customer feedback and share it with the Product, Sales and Marketing teams.Handle a high volume of incoming calls and e-mails from customers.Collaborate with other departments to ensure timely resolution of customer concerns.RequirementsExperience in the energy industry is desirable, but not essential as training will be provided.Excellent verbal and written communication skills.Strong problem-solving and decision-making abilities.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Proficient in using computer systems and software applications.Strong attention to detail and accuracy.BenefitsCompetitive salary package.Comprehensive training and development opportunities.Seniority LevelEntry levelEmployment TypeFull-timeJob FunctionManufacturing – Energy Solutions#J-*****-Ljbffr
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A Technical Support Engineer
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Bardi, Italia Adhr Group A tempo pienoThe Technical Support Engineer will offer technical support to customers with focus on design and features, and build strong relationship.Requires Italian and English languages.
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Technical Support Expert
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Bardi, Italia Sidel A tempo pienoContract TypePermanentCountryITALYLocationMantovaYour opportunitySidel is looking for Labelling Technical Support Expert Mechanical who will be a part of Product Support Back Office Team based in Mantova that will report to Q&TS Manager Main function in the office is to secure the operational follow up & technical support of all Labellers and associated...
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Technical Support
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Bardi, Italia Foxess A tempo pienoWe are looking for a Technical Support to assist our customers with technical problems when using our products and services.Your responsibilities would include resolving customer queries, recommending solutions and guiding product users through features and functionalities.TasksRespond to customer queries in a timely and accurate way, via phone, email or...
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Technical Support...
2 settimane fa
Bardi, Italia Foxess A tempo pienoWe are looking for a Technical Support to assist our customers with technical problems when using our products and services.Your responsibilities would include resolving customer queries, recommending solutions and guiding product users through features and functionalities.Tasks- Respond to customer queries in a timely and accurate way, via phone, email or...
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A Technical Support Engineer
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Bardi, Italia Viking Emea A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market.You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands.You ensure that our Viking brand is at the forefront of our...
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Technical Support Engineer
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Bardi, Italia Mc Engineering A tempo pienoOverviewJoin to apply for theTechnical Support Engineerrole atMC EngineeringDescrizione azienda:MC Engineering è una dinamica società di consulenza informatica, con sedi a Torino, Milano, Roma e Bari.Lavoriamo a stretto contatto con realtà innovative nel mondo ICT, portando avanti progetti che spaziano tra vari settori.Per noi,le persone sono al centro di...
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Technical Support Engineer, Italy
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Bardi, Italia Viking Emea A tempo pienoTechnical Support Engineer to build relationships with customers, provide technical support, and offer training.Requires engineering background and knowledge of fire protection.
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Bardi, Italia Pytes Europe A tempo pienoob Responsibilities Technical Solution Design: Analyze customer technical requirements and develop comprehensive product solutions by integrating core and supporting products.Customer Service & Support: Deliver on-site and remote product repair, maintenance, and upgrade services.Conduct regular product and technical training sessions for customers.Pre-sales...
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Junior Technical Support
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Bardi, Italia Altro A tempo pienoAzienda Cliente con sede in Lomagna, operante nel settore metalmeccanico, punto di riferimento nello sviluppo di soluzioni avanzate e di strumenti di analisi per laboratori, università, centri di ricerca ed aziende impegnate in attività di ricerca, ci ha affidato l'incarico di individuare una Persona interessata a ricoprire il ruolo di Junior Technical...
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Junior Technical Support
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Bardi, Italia Relizont S.P.A A tempo pienoAzienda Cliente con sede in Lomagna, operante nel settore metalmeccanico, punto di riferimento nello sviluppo di soluzioni avanzate e di strumenti di analisi per laboratori, università, centri di ricerca ed aziende impegnate in attività di ricerca, ci ha affidato l'incarico di individuare una Persona interessata a ricoprire il ruolo di Junior Technical...
