Global Service Manager

6 giorni fa


Bardi, Italia Jobbit A tempo pieno

1 day ago Be among the first 25 applicantsMichael PageResponsibilities and QualificationsOperational and strategic management of the teamCoordination of the Field Service, Customer Service, Helpdesk, and Service Administration teamsDefinition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability)Resource planning and budget management for the business unitCollaboration with commercial and technical departments to ensure an integrated and competitive offeringTeam management, with a focus on training, motivation, and skill developmentDirect interface with strategic clients and international partners10+ years of experience in similar roles, ideally within the industrial or packaging sectorsStrong leadership and strategic mindset, with proven managerial capabilitiesDeep understanding of aftermarket business models, including spare parts and service sales dynamicsFluent in English; additional languages are a plusWillingness to travel internationally and work in dynamic environmentsExperience in entrepreneurial or fast-growing contexts is a strong advantageExcellent interpersonal and communication skills, with a customer-centric approachResults-driven attitude, focused on performance and continuous improvementAn international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.Great opportunity to join a fast-growing machinery company in the packaging sector.Seniority LevelDirectorEmployment TypeFull-timeJob FunctionOtherIndustriesManufacturing#J-*****-Ljbffr



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