Marketing Customer Support Representative
10 ore fa
Marketing Customer Support Representative (Italian & English)Job Title:Marketing Customer Support Representative (Italian & English)Location:Lisbon, Portugal (On-site)Start Date:29 January ****Working Hours (Phase 1):Monday to Sunday, operating 07:*******:00, rotative shifts 07:*****:*******:*****:00Later Phase (TBC by client): 24/7 rotative shifts, 2 rotative days off.Languages Required:Italian: C1 / Native level, English: B2 level or higherRole OverviewYou will provide B2B customer support to advertisers using the company's advertising products.The role focuses on product troubleshooting, advertiser education, and customer experience delivered via email and chat channels.This position requires strong communication skills, problem-solving abilities, and a customer-centric mindset.Key ResponsibilitiesActively contribute to initiatives that improve service quality and overall user experienceHandle end-to-end product troubleshooting and advertiser supportManage case volumes across email and chat channelsOwn customer queries and drive resolution by collaborating with internal Product Operations and Engineering teamsResolve generic, technical, and product-related issuesEnsure high Customer Satisfaction (CSAT) by providing timely updates and clear communicationMaintain adherence to service-level agreements (SLAs) and productivity targetsPartner with internal technical specialists to educate advertisers on product features and common issuesCompensation & BenefitsBase Salary: €1,000 (for 14 months)Meal Allowance: €7.63 / dayHealth Insurance: Available from day 1 (employee contributes monthly; free after 6 months of contract)Welcome Bonus: Paid over 12 months during the first year (conditional on
-
Marketing Customer Support Representative
1 giorno fa
Verona, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English) Job Title: Marketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On‑site) Start Date: 29 January 2026 Working Hours (Phase 1): Monday to Sunday, operating 07:00 – 19:00, rotative shifts 07:00–16:00 / 10:00–19:00 Later Phase (TBC by client): 24/7 rotative...
-
Marketing Customer Support Representative
3 giorni fa
Verona, Italia Cross Border Talents A tempo pienoJob Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages...
-
Marketing Support Specialist
10 ore fa
Verona, Italia Savior Artigos Texteis Lda A tempo pienoA leading textile company based in Verona is seeking a Marketing Customer Support Representative proficient in Italian and English.The role involves providing B2B support through email and chat channels, focusing on troubleshooting and customer satisfaction.Ideal candidates will possess strong communication and problem-solving skills, with compensation...
-
Bilingual Marketing Support
1 giorno fa
Verona, Italia Cross Border Talents A tempo pienoA leading recruitment agency is seeking a Marketing Customer Support Representative fluent in Italian and English to deliver B2B customer support. Key responsibilities include troubleshooting product issues, managing support across email and chat channels, and ensuring high customer satisfaction. This position offers a competitive salary of €1,000 monthly,...
-
Bilingual Marketing Support
1 giorno fa
Verona, Italia Cross Border Talents A tempo pienoA leading recruitment agency is seeking a Marketing Customer Support Representative fluent in Italian and English to deliver B2B customer support. Key responsibilities include troubleshooting product issues, managing support across email and chat channels, and ensuring high customer satisfaction. This position offers a competitive salary of €1,000 monthly,...
-
Bilingual Marketing Support
10 ore fa
Verona, Italia Cross Border Talents A tempo pienoA leading talent acquisition firm is seeking a Marketing Customer Support Representative to provide B2B customer support for advertisers using its products.The role emphasizes product troubleshooting, customer experience, and effective communication across email and chat channels.Successful candidates will show strong problem-solving skills and a focus on...
-
Bilingual Marketing Support
10 ore fa
Verona, Italia Cross Border Talents A tempo pienoA leading recruitment agency is seeking a Marketing Customer Support Representative fluent in Italian and English to deliver B2B customer support.Key responsibilities include troubleshooting product issues, managing support across email and chat channels, and ensuring high customer satisfaction.This position offers a competitive salary of €1,000 monthly,...
-
Marketing Support Specialist
1 giorno fa
Verona, Italia Savior Artigos Texteis Lda A tempo pienoA leading textile company based in Verona is seeking a Marketing Customer Support Representative proficient in Italian and English. The role involves providing B2B support through email and chat channels, focusing on troubleshooting and customer satisfaction. Ideal candidates will possess strong communication and problem-solving skills, with compensation...
-
Italian Customer Service Representative
10 ore fa
Verona, Italia Cross Border Talents A tempo pienoItalian Customer Service Representative - Relocate AbroadVerona, VR, ItalyJob Openings Italian Customer Service Representative - Relocate AbroadAbout the job Italian Customer Service Representative - Relocate AbroadLocations:Portugal, Greece and Bulgaria.Work Model:On-siteAbout the Role:We are hiring an Italian-speaking Customer Service Representative to...
-
Bilingual Marketing Support
1 giorno fa
Verona, Italia Cross Border Talents A tempo pienoA leading talent acquisition firm is seeking a Marketing Customer Support Representative to provide B2B customer support for advertisers using its products. The role emphasizes product troubleshooting, customer experience, and effective communication across email and chat channels. Successful candidates will show strong problem-solving skills and a focus on...
