Guest Services Lead — Front Desk

A leading hotel chain in Milan is searching for an experienced professional to oversee daily operations and enhance customer satisfaction.Responsibilities include personalizing guest interactions, handling front desk tasks, managing complaints, and ensuring compliant guest profiles.A university degree in Tourism or Hospitality and at least 1 year of customer...

Ali Professional, per lo Showroom di una importante azienda multinazionale leader nel settore dell'arredamento e del design, ricerca:FRONT DESK & GUEST EXPERIENCE SPECIALISTLa risorsa, in affiancamento alle figure di Showroom Manager e di Guest Experience Manager, sarà responsabile dell'accoglienza e della gestione dell'esperienza cliente all'interno dello...

A global hospitality company seeks a Front Office Agent for its Milan location. This role involves providing exceptional reception services, ensuring a positive guest experience, and maximizing room occupancy. Ideal candidates will have prior experience in customer service, a completed high school diploma, and good communication skills in Italian and...

A leading hospitality company in Milan is seeking a Front Office Agent to enhance guest experiences from check-in to checkout.You will be responsible for reception services, managing guest queries, and maintaining high customer service standards.Candidates should have prior experience in a customer-centric role, a high school diploma, and a good command of...

A leading hotel chain in Milan is seeking a Front Office Agent to provide exceptional reception services and ensure memorable guest experiences.The ideal candidate will have a high school diploma, experience in a customer-focused industry, and be fluent in Italian and English.Responsibilities include managing check-ins and check-outs, handling guest queries,...

Job Description – Front Office Agent (HOT0C60E) Front Office Agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required.Work LocationsHilton Lake Como Via BORGOVICO 241 Lombardia/Como Como IT *****What will I be doing?As a Front Office Agent you will serve...

A global hospitality company is seeking a Front Office Agent to deliver exceptional reception services and improve guest experiences from check-in to check-out in Como, Italy.You will manage guest queries, maintain efficient reception operations, and ensure compliance with hotel standards.Candidates should possess strong customer service skills, a positive...

The Assistant Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction.This role establishes and drives a positive working environment focusing on operational goals where training, leadership, development, and recognizing overall team performance are paramount.QUALIFICATIONMinimum...

Descrizione dell'offertaAbout the RoleThe Front Desk Intern will gain hands-on experience in hotel operations, providing an excellent opportunity to develop customer service skills and learn front desk procedures in a dynamic hospitality environment.Main ResponsibilitiesWelcome guests and manage check-in/check-out procedures, providing information about the...

Empresas: Meliá Hotels International MISSION Responsible for the daily operations of the department, committed to achieving excellence in customer satisfaction.Works alongside the team to meet and exceed customer service expectations.RESPONSIBILITIESPersonalize guest interactions by using their name during conversations.Maintain accurate guest profiles,...