Front Office Staff
1 giorno fa
Front Office StaffJob brief We are looking for an enthusiastic and outgoing front office staff ready to plunge into an overwhelming experience of glamour, entertainment and very strong commitment.The successful person will furnish clients with above-and-beyond service to ensure a memorable and genuine experience.The goal is to sponsor a helpful image by honoring guests' requests and to achieve high levels of guest satisfaction and engagement.We are after a humble team player who is willing to grow and thinks outside of the box.Responsibilities · Ensure and provide flawless, upscale, professional and high-class guest service experiences · Analyze customer feedback and provide strategic direction to continuously improve overall rating · Respond to guests needs and anticipate their unstated ones · Expect and react promptly to guests' requirements and inquires · Actively listen and resolve guests' complaints · Oversee and coordinate all arrivals and departures of guests · Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to guests Use promotional techniques and prepare promotional materials to sell itinerary tour packages Deal with occurring travel problems, complaints or refunds· Promote all amenities, conveniences and programs offered · Ensure smooth processing of payments and accounting operations · Comply with all required standards, laws and regulations.Requirements · 3+ years of experience in Front office · Previous experience in other sectors of hospitality · Adequate knowledge of personalized services principles and processes · Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques · Familiarity with industry's latest trends · Hands on experience with front office management software · Proficiency in English and Italian, multilingualism will be considered an asset · Guest service orientation and drive · Excellent problem resolution skills along with outstanding communication and active listening skills · Ability to work flexible hours · Highly responsible and reliable with a professional presentation · BS degree in hospitality management, business administration or related field will be considered an asset · Valid Italian driving licence
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Front And Office Assistant
1 settimana fa
Lazio, Italia Médousa Bistrot & Suites A tempo pienoFront Office Staff We are looking for an enthusiastic and outgoing front office staff ready to plunge into an overwhelming experience of glamour, entertainment and very strong commitment.The goal is to sponsor a helpful image by honoring guests' requests and to achieve high levels of guest satisfaction and engagement.We are after a humble team player who is...
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Front Office Supervisor
1 settimana fa
Lazio, Italia The Pantheon Iconic Rome Hotel, Autograph Collection A tempo pienoFront Office SupervisorThe Pantheon Iconic Rome Hotel, Autograph Collection Roma, Lazio, Italia (In sede)The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5 in Rome, is looking for you!ResponsibilitiesCoordinate and supervise staff operations during the assigned shift, ensuring high standards of service and...
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Front Office Supervisor
5 giorni fa
Lazio, Italia The Pantheon Iconic Rome Hotel, Autograph Collection A tempo pienoFront Office SupervisorThe Pantheon Iconic Rome Hotel, Autograph Collection Roma, Lazio, Italia (In sede)The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5 in Rome, is looking for you!ResponsibilitiesThe Shift Leader will be tasked with the following duties, responsibilities, and assignments:Coordinate and supervise...
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Front Office Manager M/V
2 settimane fa
Lazio, Italia Mangia'S A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p. A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Receptionist Front-Office
7 giorni fa
Lazio, Italia Toplife Concierge A tempo pienoPosizione aperta: Receptionist - Front Office presso prestigioso edificio Residenziale a RomaChi siamo?TopLife Concierge è il principale operatore italiano di servizi Concierge e Front Office per immobili direzionali e residenziali.Il nostro team di professionisti ha esperienza pregressa in hotel, compagnie aeree o crociere, applicando lo stesso livello di...
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Receptionist Front-Office...
1 settimana fa
Lazio, Italia Toplife Concierge A tempo pienoPosizione aperta: Receptionist - Front Office presso prestigioso edificio Residenziale a RomaChi siamo?TopLife Concierge è il principale operatore italiano di servizi Concierge e Front Office per immobili direzionali e residenziali.Il nostro team di professionisti ha esperienza pregressa in hotel, compagnie aeree o crociere, applicando lo stesso livello di...
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Receptionist Front-Office
1 settimana fa
Lazio, Italia Toplife Concierge A tempo pienoPosizione aperta: Receptionist - Front Office presso prestigioso edificio Residenziale a RomaChi siamo? Top Life Concierge è il principale operatore italiano di servizi Concierge e Front Office per immobili direzionali e residenziali.Il nostro team di professionisti ha esperienza pregressa in hotel, compagnie aeree o crociere, applicando lo stesso livello...
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Receptionist Front-Office
1 settimana fa
Lazio, Italia Toplife Concierge A tempo pienoPosizione aperta: Receptionist - Front Office presso prestigioso edificio Residenziale a RomaChi siamo?Top Life Concierge è il principale operatore italiano di servizi Concierge e Front Office per immobili direzionali e residenziali.Il nostro team di professionisti ha esperienza pregressa in hotel, compagnie aeree o crociere, applicando lo stesso livello di...
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Receptionist Front-Office
1 settimana fa
Lazio, Italia Toplife Concierge A tempo pienoPosizione aperta: Receptionist - Front Office presso prestigioso edificio Residenziale a Roma Chi siamo? TopLife Concierge è il principale operatore italiano di servizi Concierge e Front Office per immobili direzionali e residenziali. Il nostro team di professionisti ha esperienza pregressa in hotel, compagnie aeree o crociere, applicando lo stesso livello...
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Receptionist Front-Office
1 settimana fa
Lazio, Italia Toplife Concierge A tempo pienoPosizione aperta: Receptionist - Front Office presso prestigioso edificio Residenziale a RomaChi siamo?Top Life Concierge è il principale operatore italiano di servizi Concierge e Front Office per immobili direzionali e residenziali.Il nostro team di professionisti ha esperienza pregressa in hotel, compagnie aeree o crociere, applicando lo stesso livello di...
