Customer Implementation Specialist, Medical Devices Milan
1 giorno fa
Job Description The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers.Taskscustomer site inspection and designparticipation in contract negotiations, site preparationdelivery and installation coordination with the customer and 3rd partiesmarketing collaboration, customer training, and final commissioning and acceptance.This position will require frequent travel in Europe and in the future possibly in Asia.Required QualificationsBachelor's degree or combination of education and experience2-3 years in a similar role, handling complex / multiple projects simultaneously in the medical device industryExperience in dealing with executive-level management and clinicians within a diverse customer organization.Pro-active and customer-focused approach to problem-solvingIndependent and able to handle multiple projects in parallelProficient in English and at least one additional European LanguageWilling to travel up to 70% of the timeResponsibilitiesAttend presale meetings with Sales and support the sales relationship with customers as requiredIn collaboration with a Sales Leader and with the support of the Service department, engage in customer requirements definition prior to contract negotiations during the Sales CycleDevelop detailed implementation plans based on clearly defined customer requirements with the support of the Service departmentUnderstanding of the product and service offering specific to the assigned customer prior to final contract negotiationCommunicate and coordinate with all affected functions in the company to ensure awareness of all customer requirements and obligations for assigned customer programsEffectively communicate at multiple levels up to the C-Level within the customer organizationOnce order is received, takes control and ensures timely delivery of products and services in accordance with customer requirements and signed purchase agreement, all the way to completion of training.Project commonly includes : customer site planning (with Service), site preparation (with Service), system delivery (with Operations) and installation (with Service), patient flow planning (with CAM, Marketing), disposables supply (with Operations), marketing, and clinical training (with Applications).Perform regular site visits and monitor progress of site preparation to ensure that all tasks are being completed on schedule and to customer's high satisfactionConduct regular internal and external reviews to ensure adherence to committed schedules.Responsible for initiating suitable corrective action plans when critical path milestones are at riskHandle and respond to customer questions, complaints, and problems to maintain high levels of customer satisfaction throughout the project.Conduct formal and / or informal reviews of customer satisfaction throughout the Project Implementation process.Develop initiatives to assure the highest possible level of customer satisfaction, quality and risk management.Become favorite and trusted POC for customers all the way from order to completion of trainingMaintain accurate and appropriate data in the appropriate data systems for project and customer managementExhibits leadership practices consistent with company values and traitsAdditional tasks and objectives may be added, based on the company's plansJ-*****-Ljbffr#J-*****-Ljbffr
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Lazio, Italia Chronos Consulting A tempo pienoJob DescriptionThe Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers.Taskscustomer site inspection and designparticipation in contract negotiations, site preparationdelivery and installation coordination with the customer and 3rd partiesmarketing collaboration, customer...
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Customer Implementation Specialist, Medical Devices Milan
1 settimana fa
Lazio, Italia Chronos Consulting A tempo pienoJob Description The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers.Taskscustomer site inspection and designparticipation in contract negotiations, site preparationdelivery and installation coordination with the customer and 3rd partiesmarketing collaboration, customer...
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Lazio, Italia Chronos Consulting A tempo pienoJob DescriptionThe Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers.Taskscustomer site inspection and designparticipation in contract negotiations, site preparationdelivery and installation coordination with the customer and 3rd partiesmarketing collaboration, customer...
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Lazio, Italia Chronos Consulting A tempo pienoJob Description The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers.Taskscustomer site inspection and design participation in contract negotiations, site preparation delivery and installation coordination with the customer and 3rd parties marketing collaboration,...
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Global Medical Device Implementation Specialist
1 settimana fa
Lazio, Italia Chronos Consulting A tempo pienoA leader in medical equipment services is seeking a Customer Implementation Specialist in Italy.This role involves delivering medical equipment and related services, including customer site inspection, coordination of delivery and installation, and customer training.Ideal candidates will have a Bachelor's degree and 2-3 years of experience in the medical...
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Medical Device Implementation Lead
1 giorno fa
Lazio, Italia Chronos Consulting A tempo pienoA leading medical services provider is looking for a Customer Implementation Specialist based in Italy.This role involves coordinating the delivery and installation of medical equipment while ensuring high levels of customer satisfaction.The successful candidate will have at least a Bachelor's degree and 2–3 years of experience in a similar role in the...
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Tenders Specialist – Public Procurement
2 settimane fa
Lazio, Italia Adecco A tempo pienoA leading recruitment agency is seeking a Tender Specialist based in Rome, Italy.In this full-time role, you will analyze tender notices, prepare bids for medical devices contracts, and manage documentation.The ideal candidate holds a diploma or degree in administration and has experience in public procurement.Strong communication skills, attention to...
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Territory Manager – Medical Devices
5 giorni fa
Lazio, Italia Medicina A tempo pienoA prominent medical devices company seeks a Territory Manager for Italy.The role involves overseeing sales districts and optimizing customer service across hospital stakeholders.Ideal candidates will have over 6 years of sales experience in the medical devices sector, alongside a degree in a relevant field.This position offers a competitive salary, benefits,...
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Cytology Sales
1 settimana fa
Lazio, Italia Hologic A tempo pienoA leading medical technology company in Italy is seeking a Cytology Sales Specialist to drive sales and support customers with product implementation and training.The role involves working closely with the sales and service teams to ensure effective solutions for clients.Ideal candidates will have experience in sales, strong communication skills, and the...
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Territory Manager
6 giorni fa
Lazio, Italia Altro A tempo pienoA leading medical device company in Italy is looking for a Sales Manager to achieve sales targets and maintain customer relationships. The role requires 3 years of related experience, excellent communication skills, and a good command of English. This position offers a full-time employment opportunity with 75% travel. The ideal candidate will be motivated...
