Global Sales Enablement Lead

About usBased in Parma, Italy, Chiesi is an international research-focused pharmaceutical and healthcare group with over 90 years' experience, operating in 31 countries with more than 7,000 employees (Chiesi Group).To achieve its mission of improving people's quality of life by acting responsibly towards society and the environment, the Group researches, develops and markets innovative drugs in its main therapeutic areas:Discover more hereWe are proud to to have been awarded withB Corp Certification, a recognition ofhigh social and environmental standards.We are areliablecompany that adopts and promotes atransparent and ethical behaviorat all levels.We believe that the success ofChiesi is built and shaped by our people and our strong set of shared Values and Behaviors.Our people make a critical difference to our success, which is why it is vital that we attract and retain the right talent who will continue to enrich our culture by living and breathing our values and behaviors.We are committed toembrace diversity, inclusion and equal opportunities.In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.Chiesi Corporate FunctionsGlobal HRGlobal Finance, Procurement & ITGroup Legal & Corporate AffairsGlobal Communication & External RelationsTransformationGlobal Strategy, Sustainability and Growth (SSG)PurposeWithin the Global Commercial Excellence team and reporting to the Head, Global Commercial Operations, the Global Sales Enablement Lead will equip the customer facing roles with tools and ways of working able to ensure business strategy execution, effectiveness and customer impact.Main ResponsibilitiesThe Global Sales Enablement Lead will oversee and execute the strategy in the following four areas:Defines Global Guidelines and recommendations, monitors execution as well as enabling content for adoptionEnsures consistency in CRM adoption of S&T models, Attributes and ScoringPartners with Commercial Analytics Manager to monitor execution of the aboveIncentives and Variable compensationDefines Global Guidelines and recommendations, monitors execution as well as enabling content for adoptionDefines global criteria to award excellence in execution (Top of the Tops)Partners with Commercial Analytics Manager in analyzing sound allocation of resources at local level around Incentives and Variable compensation as well as definition of sound payout schemesKey Account Management (KAM) tools of referenceDefines Global Guidelines and recommended models, monitors execution as well as enabling content for adoptionEnsures consistency in CRM adoptionInner & Outer loop of customer feedback managementPartners with Commercial Analytics Manager to measure reception and operationalization of customer feedbackEducationBackground in Engineering, Management or EconomicsExperience & Skills Required10 years experience in roles related to Field Force Effectiveness, Sales Operations, CRM, Customer ExperiencesTrack record of delivering Segmentation & Targeting, Incentives schemes and KAM tools modelsBackground in both global and affiliates rolesPrevious experience in Pharma is a plus, but not mandatorySoft SkillsShows ability to work in matrix organizations and cross-functionallyOutstanding communication skills to build and nourish relationship with affiliates and internal global functions stakeholdersCouples theoretical background with a strong sense of execution and hands-on mindsetLocationThe role could be based in one of our affiliates in Europe.Regular visit to the HQ as well as travel to affiliates will be required.What we offerYou would join a dynamic, fast-growing, challenging and friendly environment.In Chiesi we firmly believe thatour people are our most valuable asset, that is why we invest in continuous training, learning and development.Therefore, we strive to continuously promote and satisfy development needs, paying particularattention to the quality of our working environment and to collective well-being.We want our people to come to work happy every day, and we know how important it is to find the right work-life balance in order to be able to give our best.That is why we offer flexible working approach, remote working, support in the relocation process, tax assistance service for foreign colleagues and many other people-care services.#J-*****-Ljbffr