Product Support Engineer
2 giorni fa
Hitachi Construction Machinery Europe (HCME) is a leading manufacturer of hydraulic excavators and specialized construction equipment, dedicated to innovation, environmental responsibility, and customer satisfaction.ValuesHonesty & Sincerity – The foundation of every interaction.Environmental Respect – Protecting the world we help shape.Social Responsibility – Valuing people, culture, and community.Reliable Leadership – We stand behind our commitments.MissionAs a Product Support Engineer for the Italian market, you will play a central role in ensuring dealer and customer satisfaction, driving the quality of technical support, field assistance, and warranty decisions.ResponsibilitiesDeliver high-level technical support to dealers across Italy.Diagnose and troubleshoot complex issues, guiding dealers and sales teams with timely solutions.Provide technical training on existing and new products for dealers, end-users, and internal teams.Evaluate, analyze, and settle warranty claims from multiple territories.Communicate updates on new products and coordinate technical modifications when needed.Offer structured feedback to the factory to support future product enhancements.Conduct occasional on-site field support when required.Travel regularly between Bologna, Amsterdam, and, when needed, the global headquarters in Japan.QualificationsEngineering background (Mechanical, Mechatronics, or similar).Strong communication skills and a genuine desire to support customers.Professional proficiency in Italian and English.Availability for occasional travel across Europe and to Japan.Nice to HaveExperience with hydraulic systems, combustion engines, or electrical powertrains.Familiarity with warranty processes and managing/supporting a European dealer network.BenefitsA dynamic international environment, opportunities for professional growth, and the chance to be part of a company shaping the future of construction technology.ApplyWe'd love to hear from you.Click Apply Now and take the next step in your career.At HCME, we're committed to building a diverse and inclusive workplace—everyone is welcome.Employment Type: Full-timeSeniority Level: Entry level#J-*****-Ljbffr
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Product Support Engineer
3 giorni fa
Castel San Pietro Terme, Italia Altro A tempo pienoHitachi Construction Machinery Europe (HCME) is a leading manufacturer of hydraulic excavators and specialized construction equipment, dedicated to innovation, environmental responsibility, and customer satisfaction.ValuesHonesty & Sincerity – The foundation of every interaction.Environmental Respect – Protecting the world we help shape.Social...
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Product Support Engineer
3 giorni fa
Castel San Pietro Terme, Italia Altro A tempo pienoHitachi Construction Machinery Europe (HCME) is a leading manufacturer of hydraulic excavators and specialized construction equipment, dedicated to innovation, environmental responsibility, and customer satisfaction.ValuesHonesty & Sincerity – The foundation of every interaction.Environmental Respect – Protecting the world we help shape.Social...
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Product Support Engineer
3 giorni fa
Castel San Pietro Terme, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pienoHitachi Construction Machinery Europe (HCME) is a leading manufacturer of hydraulic excavators and specialized construction equipment, dedicated to innovation, environmental responsibility, and customer satisfaction. Values Honesty & Sincerity – The foundation of every interaction. Environmental Respect – Protecting the world we help shape. Social...
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Product Support Engineer
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Castel San Pietro Terme, Emilia-Romagna, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pieno 45.000 € - 65.000 € all'anoLocation:Bologna, Italy (Hybrid)Type:Full-timeWho We AreAtHitachi Construction Machinery Europe (HCME), we design and manufacture one of the world's most extensive ranges of hydraulic excavators—from compact one-tonne units to colossal 780-tonne mining machines. Our portfolio also includes wheel loaders, rigid dump trucks, and highly specialized equipment...
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Field Support Engineer – Italy
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Castel San Pietro Terme, Italia Altro A tempo pienoA leading construction equipment manufacturer in Castel San Pietro Terme seeks a Product Support Engineer to ensure dealer and customer satisfaction.This role involves delivering technical support, providing training, and managing warranty claims.Ideal candidates should have an engineering background and strong communication skills, along with proficiency in...
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Field Support Engineer – Italy
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Castel San Pietro Terme, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pienoA leading construction equipment manufacturer in Castel San Pietro Terme seeks a Product Support Engineer to ensure dealer and customer satisfaction. This role involves delivering technical support, providing training, and managing warranty claims. Ideal candidates should have an engineering background and strong communication skills, along with proficiency...
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Field Support Engineer – Italy
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Castel San Pietro Terme, Italia Altro A tempo pienoA leading construction equipment manufacturer in Castel San Pietro Terme seeks a Product Support Engineer to ensure dealer and customer satisfaction. This role involves delivering technical support, providing training, and managing warranty claims. Ideal candidates should have an engineering background and strong communication skills, along with proficiency...
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