Assistant Front Desk Manager
1 ora fa
Qualifications:SHIPBOARDEmployment2YRS Hotel Supervisor in a 4 / 5* hotel.Cruising experience with the same role is an advantage.Ability to speak English clearly, distinctly and cordially with guests.Essential duties and responsibilities:Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of a personalized service to internal and external guests and crew alikeChampioning strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysisLeading from the front and working alongside the Front Desk Team, readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and toolsDue diligence, care and attention to detail in all interactions, with elevated focus on telephone operations and precision during financial transactions and cash float operationsResponds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listeningby helplavoro.it
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Front Desk Manager
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Front desk manager
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Front Desk Manager
21 minuti fa
Milano, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Rci - Front Desk Manager - Ita
1 ora fa
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Rci - Front Desk Manager - Ita
22 minuti fa
Milano, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable.As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Milano, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...