Customer Service Specialist
4 giorni fa
Grohe is seeking a proactive and empathetic Customer Service Specialist to join our dynamic team in Milan.This full-time hybrid role offers the opportunity to work closely with internal and external stakeholders, ensuring a seamless customer experience from order intake to fulfilment.About The RoleReporting to the Leader of Customer Service Italy, you will be responsible for managing daily operations related to customer orders, returns, and complaints.You'll act as a key liaison between customers, agents, and the sales team, contributing to the smooth flow of operations and enhancing customer satisfaction.Key ResponsibilitiesManage the full lifecycle of customer orders: intake, entry, tracking, and fulfilmentMonitor shipments and proactively resolve delivery or product availability issuesHandle commercial returns and complaints professionally and efficientlySupport internal and external sales teams (OTC/Showroom Channel) with product availability, delivery verification, and problem resolutionGenerate and process periodic reports and statisticsCoordinate with Operations and Logistics to ensure timely deliveriesMaintain accurate customer records and verify commercial conditionsWhat We're Looking ForBachelor's degree2–3 years of experience in order management or customer serviceProficiency in SAP and Excel; familiarity with CSD tools is a plusFluent in Italian and EnglishStrong interpersonal skills with a resilient and solution-oriented mindsetAbility to take ownership, manage difficult conversations, and build lasting relationshipsIdeal TraitsEmpathy and a genuine interest in customer satisfactionPositive attitude and ability to remain composed under pressureCommitment to continuous improvement and collaborationWork EnvironmentHybrid model: 3 days in-office, 2 days remote (initial 3 months fully in-office)Team of 6: collaborative and supportive, with a culture of growth and developmentWhy Join UsAt LIXIL, we invest in people who show commitment and potential.High performers are given opportunities to grow and evolve within the organization.You'll be part of a team that values ownership, visibility, and continuous improvement.Seniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: ManufacturingLocation: Milan, Lombardy, ItalyReferrals increase your chances of interviewing at LIXIL by 2xGet notified about new Customer Service Specialist jobs in Milan, Lombardy, Italy.#J-*****-Ljbffr
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Customer Service Specialist
3 giorni fa
Lazio, Italia Randstad Italia A tempo pienoRandstad Office Talent Selection è la specialty che si occupa di Ricerca & Selezione di professionisti qualificati in ambito amministrativo e impiegatizio.Per azienda cliente facente parte di un grande Gruppo, ricerchiamo unCUSTOMER SERVICE SPECIALISTSi offre:previsto inserimento diretto in azienda con contratto a tempo determinato e RAL commisurata...
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Customer Service Specialist
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Lazio, Italia Verallia Italia A tempo pienoCustomer Service Specialist - con esperienzaCustomer Service Specialist - con esperienzaIn Verallia, il nostro scopo è "ripensare il vetro per costruire un futuro sostenibile".Vogliamo ridefinire il modo in cui il vetro viene prodotto, riutilizzato e riciclato, per renderlo il materiale di imballaggio più sostenibile al mondo, puntiamo a ridurre in maniera...
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Customer Service Specialist
2 giorni fa
Lazio, Italia Altro A tempo pienoCustomer Service Specialist - con esperienzaCustomer Service Specialist - con esperienzaIn Verallia, il nostro scopo è"ripensare il vetro per costruire un futuro sostenibile".Vogliamo ridefinire il modo in cui il vetro viene prodotto, riutilizzato e riciclato, per renderlo il materiale di imballaggio più sostenibile al mondo, puntiamo a ridurre in maniera...
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Lazio, Italia Altro A tempo pienoUn'azienda nel settore dell'accessibilità è alla ricerca di un Customer Service Specialist da inserire nel proprio team in Italia.Il candidato ideale deve avere una buona conoscenza dell'inglese, esperienza in ruoli di customer service e capacità di utilizzo di CRM e pacchetto Office.Offriamo un contratto a tempo indeterminato, con formazione on the job e...
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German Customer Service Specialist
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Lazio, Italia Altro A tempo pienoGerman Customer Service Specialist – LJ Global Horizon We are seeking a Customer Service Specialist fluent in German and English to support clients using our digital marketing, online presence, and website design tools.The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.Base...
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Customer Service Specialist
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Lazio, Italia VIT Incoming A tempo pienoCustomer Service Specialist (Europe Travel Support) Position Overview About Us VIT is a prestigious DMC with 25+ years crafting premium travel experiences across Italy, France, Belgium, and the Netherlands. We're members of elite networks, including Traveller Made, Signature, XO Private, and Internova. Our commitment to excellence has established us as a...
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Customer Service Specialist
1 settimana fa
Lazio, Italia Informatica Software A tempo pienoAre you a CUSTOMER SERVICE SPECIALIST looking for a new challenge?If you want to expand your reach and share your knowledge with a team of professionals, contribute to the development of your colleagues' or Clients' skills, want to consolidate your expertise and grow on innovative projects, this is your opportunity!What this experience will bring youFirst of...
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Lazio, Italia Habitat Win A tempo pienoCustomer Service Specialist – Azienda commerciale Azienda attiva nelle soluzioni innovative per il benessere ricerca un/una Customer Service Specialist.Mansioni principali:Accoglienza e assistenza ai clienti, illustrando le varie soluzioni e proposte in base alle loro necessitàPreparazione di preventivi personalizzati e gestione degli ordiniVerifica della...
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Customer Service Specialist
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Lazio, Italia Arag A tempo pienoJoin ARAG S.r.l. – A Global Leader in Precision Farming SolutionsARAG S.r.l. designs, manufactures, and supplies advanced components and systems for crop spraying, weed control, and crop protection, serving the Precision Farming sector.With a strong foundation in research, technological innovation, sustainability, and a people-centric approach, ARAG has...
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Customer Service Specialist
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Lazio, Italia Adecco A tempo pienoDENTSPLY SIRONA – Customer Service Specialist (Roma) DENSPLY SIRONA è il più grande produttore mondiale di prodotti dentali professionali e di tecnologie, con una storia di 130 anni di innovazione e servizi per il settore dentale e per i pazienti in tutto il mondo. La sede globale di Dentsply Sirona si trova a Charlotte, North Carolina. La risorsa...
