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Bardi, Italia Andrew An Amphenol Company A tempo pieno

Representative, Customer ExperienceANDREW an Amphenol companyLocationAgrate Brianza, Monza-Brianza (MB), ItalyWageDepends on ExperiencePosition TypeSalary, Full TimeOverviewJoin our team and help shape the future of connectivity indoors and outdoors.Andrew designs network technology that brings people together, and as a Customer Experience Specialist you will directly impact customer experience by building strong relationships with customers and internal teams.Main DutiesTake ownership of customer inquiries and demonstrate initiative in resolving them via phone, chat, and emailAccurately and promptly enter purchase orders into ERP systemsProactively resolve any issues preventing order entry, working with customers and Sales to ensure clean, accurate purchase ordersManage orders effectively from receipt and acknowledgment to handling change requests, coordinating with internal teams and keeping customers informedPrioritize workload to meet tight deadlinesParticipate in business segment meetings and product training sessionsAttend sales meetings and communicate key updates, priorities, or issues as neededContribute to continuous improvement and process enhancement initiativesSupport the business with specific projects as assignedSkills & QualificationsFluency in English; additional languages a plusGood French knowledgeStrong attention to detail, time management, and organizational skillsExcellent verbal and written communication skillsComfortable collaborating across virtual, cross-functional teamsAble to prioritize effectively in a fast-paced environmentMultitasker with the ability to work under pressureTeam player, eager to deliver results, learn, and share knowledgeProficiency with Microsoft Office tools, especially Excel and OutlookExperience with SAP, Business Objectives, and Microsoft Dynamics CRM is a plusFamiliarity with Power BI, advanced Excel, Power Apps, or automation tools is advantageousWhy ANDREW?Explore exciting career opportunities at ANDREW, part of the Amphenol family.With a legacy of over 85 years in wireless innovation, we empower mobile operators and enterprises with cutting-edge solutions.ANDREW, an Amphenol company, is proud of our reputation as an excellent employer.Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies.ANDREW offers the opportunity for career growth within a global organization.We believe that our company is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.Equal Opportunity EmployerANDREW is an Equal Opportunity Employer – Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin.For additional company information please visit our website at /#J-*****-Ljbffr

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