Customer Service Specialist

6 giorni fa


Montà, Italia Freudenberg A tempo pieno

Working at Freudenberg: We will wow your worldResponsibilitiesOrder Validation & Entry: Conduct order validations and entries.Order Confirmation: Confirm customer order receipt, creation, and delivery.Monitoring & Management: Monitor and track order statuses, managing claim cases and returns.Communication: Provide clear and consistent communication between customers and internal production.Customer Support: Serve as the primary contact for customers, including cases of issues or escalation.Projects & Initiatives: Support transfer projects and process improvement initiatives.QualificationsEducational Background: Bachelor's Degree in Language or Economic Field; advanced degree preferred or compensating years of experience.Professional Experience: Specified years of customer service experience is a plus.Skills: SAP experience.Languages: Fluent-level English and German.



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