Waste Management Specialist

17 ore fa

Montà, Italia Jefferson Wells A tempo pieno

Waste Management Specialist - Logistics & Customer Service Our client is a well-established and prestigious multinational industrial company, a leader in providing innovative, data-driven solutions for Return Logistics, reuse, recycling, and materials treatment.Reporting to the Group COO, the candidate will be responsible for supporting all logistics and operational activities in Italy and abroad.He or she will coordinate the flow of materials and liaise with Customer Service for all operational activities for existing and new Italian customers.He or she will manage and develop relationships with local service and logistics providers.Prioritize operational profitability and manage issues for existing customers.Responsibilities and duties:Manage relationships with Italian material manufacturers/suppliersBe the customer service point of contact for problem management, managing and recording weekly or monthly customer meetingsPromote weekly load increases in close dialogue with the operations team in Denmark (Headquarters)Gather customer forecast information and integrate it into planningEnsure invoicing accuracy and clarity by documenting ad hoc changesRequest payment, resolve invoicing issues, settle outstanding amounts (complaints), and negotiate settlement for management approval if a credit note is required.Management and overview of complaints together with the complaints managerActive involvement in planning the launch of a new routeManage and develop relationships with all Italian logistics providers, supporting them in participating in tenders and researching new local solutions and providing logistics market informationEnsure local agreements are aligned with the operations team in DenmarkResolve operational issuesSupport Headquarters operations in updating standard operating procedures (SOPs) on the Italian sideSupport for the Italian RENTRI waste registration systemConsult the Italian ADR consultant in case of concrete issuesParticipate in SOP meetings and kick-off meetings with customers and logistics service providersSupport at the trade fair (Ecomondo)Validate payment and reporting, pay invoices in ItalyThe role will include operational excellence travel and meetings both locally and abroad, including visits to customers and logistics service providers when necessary.RequirementsDegree in Economics and Business or equivalent qualificationTechnical training in the waste sector, particularly in waste disposal operationsSolid experience in similar role, Logistics, Customer service management and contractual and organizational management of freight forwardersExperience in the waste sectorFluent in Italian and EnglishCustomer service-oriented mindset, problem-solving, leadership, organizational skills, strategic and commercial visionWorkplaceTurin#J-*****-Ljbffr

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