Receptionist -Guest Services Officer (Cruise Ship)
12 ore fa
The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly, detail-oriented, and thrives in a fast-paced, multicultural environment.Key Responsibilities:Greet and assist guests with check-in, account management, and general inquiries.Resolve guest issues promptly and professionally, ensuring high levels of satisfaction.Handle financial transactions including cash handling, currency exchange, and account reconciliation.Provide information about shipboard services, events, and processes (e.g., immigration, customs, lost & found).Operate front desk systems such as reservation and guest service software.Maintain a polished appearance and uphold guest confidentiality at all times.Participate in mandatory drills, safety meetings, and ongoing training activities.Qualifications:Minimum of 1 year experience as a Receptionist in a 4-star or 5-star hotel or cruise ship operation.Or Minimum of 1 year experience as airline cabin crew.Proven cash handling experience and understanding of US currency and exchange rates.Experience with reservation systems, preferably Fidelio or Opera.Fluent in English, both written and spoken.Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Mandarin, Japanese, Korean, Swedish, Norwegian, or Danish.Strong communication and problem-solving skills.High school diploma or equivalent preferred.Physically able to lift up to 50 pounds and participate in emergency procedures and drills.
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San Miniato, Italia Navis Consulting A tempo pienoThe Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly,...
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San Miniato, Italia Attività Alberghiera A tempo pienoA luxury hotel chain in Florence is looking for an enthusiastic Bell Attendant to provide top-notch guest services. The Bell Attendant will greet guests, assist with their arrival and departure, and manage all guest inquiries with the highest level of hospitality. Ideal candidates will have experience in a luxury setting and proficiency in Italian and...
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Bell Attendant
2 ore fa
San Miniato, Italia Buscojobs IT C2 A tempo pienoDescrizione dell'offertaAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...
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Receptionist Hotel 4*
4 ore fa
San Miniato, Italia During S.P.A. A tempo pienoDURING S.P.A.Si ricerca e seleziona ADDETTO/ADDETTA ALLA RECEPTION per albergo 4*.L' ADDETTO/ADDETTA ALLA RECEPTION/RECEPTIONIST si occuperà delle seguenti attività:accoglienza dei clienti dell'albergo;gestione e risoluzione problematiche degli ospiti dell'albergo;gestione delle prenotazioni degli ospiti;check-in e check-out.Per svolgere l'attività di...
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Guest Experience Agent
9 ore fa
San Miniato, Italia Borgo Pignano Florence A tempo pienoBorgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Châteaux collection, the property will offer 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and enchanting event spaces....
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Front Desk Receptionist
4 ore fa
San Miniato, Italia Four Seasons Hotel Firenze A tempo pienoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Front Desk Receptionist
15 ore fa
San Miniato, Italia Hosco A tempo pienoHoscoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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Guest Service Agent Turnante
13 ore fa
San Miniato, Italia Altro A tempo pienoGuest Service AgentJoin Starhotels and become part of the Front Office team at our Complex hotels in Florence.As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.LocationFlorence, Italy Metropolitan AreaResponsibilitiesBeing the friendly face that responds promptly...
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Spa Receptionist
15 ore fa
San Miniato, Italia Hosco A tempo pienoHoscoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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Receptionist
35 minuti fa
San Cassiano, Italia Sass Dlacia Spa A tempo pienoIl/La Receptionist è il primo punto di contatto con gli ospiti del Camping Sass Dlacia, gestendo con professionalità tutte le attività di front office e back office. Si occupa di accogliere gli ospiti al loro arrivo, gestire le prenotazioni delle camere, dei ristoranti, dei servizi wellness e delle esperienze proposte dalla struttura, fornendo...