Cloud Solutions Support Engineer
1 settimana fa
Transform the everyday with us.We are looking for aCloud Solutions Support Engineerto be hired with a permanent contract inMilanowithin the Software Delivery Support organization in theSmart Infrastructure Buildingbusiness unit.Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation.Our technology addresses real problems that affect the future of humanity.Your ChallengeAs a Cloud Solutions Support Engineer your mission will be to ensure customer success by delivering responsive, high-quality support for cloud solutions—working closely with multi-functional teams to resolve issues efficiently and continuously improve the user experience.Your main activities will be:Technical Support & TroubleshootingRespond to customer inquiries and support tickets for cloud servicesDiagnose and resolve issues in cloud applications and configurationsBring up complex cases to R&D when neededCustomer EngagementCommunicate clearly and empathetically via email, chat, and phoneGuide users on best practices for cloud product usageEnsure satisfaction through proactive follow-upsTeam CollaborationPartner with product, engineering, and operations teamsShare customer insights to influence product developmentKnowledge SharingCreate and maintain internal/external knowledge base articlesContribute to FAQs, user guides, and training materialsContinuous LearningStay up-to-date on cloud offerings, tools, and support processesQualificationsDegree in Computer Science, IT, or equivalent experience1–3 years in technical support or customer service (cloud preferred)Familiarity with networking, Linux/Windows OS, and scripting (PowerShell, Bash, Python)Experience with AWS (plus Azure or Google Cloud is a bonus)Understanding of cloud services: VMs, storage, networking, identity managementHVAC domain knowledge is a plusStrong communication and problem-solving skillsDedicated, collaborative, and growth-oriented mindsetFluent in English and ItalianEligible to work in ItalyWhat We OfferFlexibility: trustful environment with an inclusive and flexible way of working driven by results; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursementWelfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch optionsNever stop growing: plenty opportunities for continuous and individual learning journeysAn inclusive team culture where you can be yourselfSiemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.Applications must include a CV in English.#MakeYourImpact#J-*****-Ljbffr
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Cloud Solutions Support Engineer
1 settimana fa
milano, Italia Siemens A tempo pienoTransform the everyday with us.We are looking for a Cloud Solutions Support Engineer to be hired with a permanent contract in Milano within the Software Delivery Support organization in the Smart Infrastructure Building business unit.Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids,...
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Cloud Solutions Support Engineer...
1 settimana fa
Milano, Italia Siemens Mobility A tempo pienoWe are looking for a Cloud Solutions Support Engineer to be hired with a permanent contract in Milano within the Software Delivery Support organization in Smart Infrastructure Building business unit.Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation.Our...
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Cloud Solutions Support Engineer
1 settimana fa
milano, Italia Siemens Mobility A tempo pienoWe are looking for a Cloud Solutions Support Engineer to be hired with a permanent contract in Milano within the Software Delivery Support organization in Smart Infrastructure Building business unit.Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our...
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Cloud Solutions Support Engineer
19 ore fa
milano, Italia Siemens Mobility A tempo pienoWe are looking for a Cloud Solutions Support Engineer to be hired with a permanent contract in Milano within the Software Delivery Support organization in Smart Infrastructure Building business unit. Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation....
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Cloud Solutions Support Engineer
1 settimana fa
Via Milano, Italia Siemens Mobility A tempo pienoWe are looking for a Cloud Solutions Support Engineer to be hired with a permanent contract in Milano within the Software Delivery Support organization in Smart Infrastructure Building business unit.Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our...
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Cloud Solutions Support Engineer | Hybrid/Remote Milano
1 settimana fa
Via Milano, Italia Siemens Mobility A tempo pienoA leading technology company in Milan seeks a Cloud Solutions Support Engineer with expertise in providing high-quality support for cloud solutions. You will respond to customer inquiries, troubleshoot issues, and maintain knowledge base articles. The ideal candidate has a degree in Computer Science and 1-3 years of experience in technical support, alongside...
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Cloud Solutions Support Engineer — Hybrid/Remote Growth
1 settimana fa
Milano, Italia Siemens A tempo pienoA leading technology company is looking for a Cloud Solutions Support Engineer in Milano.This role ensures customer success by providing high-quality support for cloud solutions.Responsibilities include troubleshooting cloud services, guiding users, and collaborating with teams.Candidates should have a degree in IT or Computer Science, with 1-3 years of...
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Cloud Solutions Support Engineer | Hybrid/Remote Milano
2 settimane fa
Milano, Italia Siemens Mobility A tempo pienoA leading technology company in Milan seeks a Cloud Solutions Support Engineer with expertise in providing high-quality support for cloud solutions.You will respond to customer inquiries, troubleshoot issues, and maintain knowledge base articles.The ideal candidate has a degree in Computer Science and 1-3 years of experience in technical support, alongside...
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Cloud Solutions Engineer
3 settimane fa
Milano, Italia Bebeecloudapplicationengineer A tempo pienoA leading cloud innovation company is seeking a skilled application engineer to promote cloud innovation. This role involves designing, building, and deploying cloud-based applications, requiring expertise in AWS or Azure. The ideal candidate will possess strong problem-solving abilities and excellent communication skills. Join us to contribute to the...
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Cloud Solutions Support Engineer
2 settimane fa
Milano, Italia Siemens Mobility A tempo pienoWe are looking for aCloud Solutions Support Engineerto be hired with a permanent contract inMilanowithin the Software Delivery Support organization inSmart Infrastructure Buildingbusiness unit.Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation.Our...
