Aura Host Stage
1 settimana fa
Area: Guest Experience and Customer ServiceLocation: Milano, IT"The world is yours with Meliá"Discover a boundless path at Meliá, where opportunities for growth and development are endless.Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.Discover some of the benefits we offer:My MeliáRewards:Participate in our exclusive loyalty program, enjoying unique benefits and advantages.My MeliáBenefits:Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.Job Summary:The Aura Host meets the daily operations of the department, committing to achieving excellence in customer satisfaction.The trainee will help the department in the following activities.Responsibilities:Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas.Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.Efficiently use the different customer experience management tools.Be aware of the Voice of the Customer results, complying with the defined improvement plans.Manage the guests' digital experience, according to the global strategy.Manage customer incidents, following the established protocols.Comply with Sensory Architecture in the different areas of the hotel, in terms of lighting, decoration, aroma and background music.Verify material orders following the set product guidelines, for better optimisation of economic resources.Qualifications:Passion for HospitalityVery good knowledge of Italian and EnglishAt Meliá we are all VIP.Great professionals who make everyday life easier and exceptional.From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,VIPPeople.At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies.We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age.We believe that diversity and inclusion among our employees are essential for our success as a global company.Additionally, we support the sustainable growth of our industry through a socially responsible team.In this sense, our motto is#J-*****-Ljbffr
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Aura Host
3 settimane fa
Milano, Italia Meliá Hotels International A tempo pienoAura Host – ME Milan Il Duca Company: Meliá Hotels International Overview “The world is yours with Meliá” Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and be part of our extensive global family
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AURA Host Stage
3 settimane fa
Milano, Italia Meliá Hotels International A tempo pienoOverview Join to apply for the AURA Host Stage - ME Milan Il Duca role at Meliá Hotels International . The Aura Host meets the daily operations of the department, committing to achieving excellence in customer satisfaction. The trainee will help the department in the following activities. What will I be doing? Comply with the attributes, standards and...
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Milano, Italia Meliá Hotels International A tempo pienoA renowned hospitality brand based in Milan seeks an AURA Host for their hotel.The role involves ensuring exceptional customer experiences, managing guest interactions, and executing hotel operations.Ideal candidates hold a university degree in Hospitality or Tourism, are proficient in English, and have a strong service-oriented mindset.This is an excellent...
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Aura Host — Global Guest Experience Lead
3 settimane fa
Milano, Italia Melia Hotels International A tempo pienoA leading hotel chain in Milano is seeking an Aura Host to manage daily operations and ensure customer satisfaction. The ideal candidate will have a university degree in Tourism or related fields, with at least 2 years of experience in the hospitality industry. Proficiency in English and local languages is required. This role will involve personalized...
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Aura Host
4 giorni fa
Milano, Lombardia, Italia Meliá Hotels International A tempo pieno"The world is yours with Meliá"Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family Discover some of the benefits we offer:My MeliáRewards: Participate in our exclusive loyalty program,...
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Aura Host
4 settimane fa
Milano, Italia Meliá Hotels International A tempo pienoEmpresas: Meliá Hotels International Mission The Aura Host meets the daily operations of the department, committing to achieving excellence in customer satisfaction. What will you have to do? Operations Comply with attributes, standards, and manuals that apply in the department, and ensure compliance in other areas. Ensure the customer experience,...
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Guest Experience
4 settimane fa
Milano, Italia Meliá Hotels International A tempo pienoA leading hotel chain in Milano is seeking an Aura Host to enhance the guest experience and ensure operational excellence. You will manage customer interactions, comply with health and safety protocols, and contribute to a personalized experience. Ideal candidates have a university degree in a related field and at least a year of experience in a...
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AURA Host Stage
2 settimane fa
milano, Italia Melia Hotels International S.A.(Meliá) A tempo pienoArea: Guest Experience and Customer Service Location: Milano, IT “The world is yours with Meliá” Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family. Discover some of the benefits we...
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Aura Host Stage
4 giorni fa
Milano, Italia Melia Purosani Hotel Yogyakarta A tempo pieno"The world is yours with Meliá"Discover a boundless path at Meliá, where opportunities for growth and development are endless.Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global familyDiscover some of the benefits we offer:My MeliáRewards:Participate in our exclusive loyalty program,...
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AURA Host Stage
2 giorni fa
milano, Italia Melia Hotels International S.A.(Meliá) A tempo pienoArea: Guest Experience and Customer Service Location: Milano, IT “The world is yours with Meliá” Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family. Discover some of the benefits we...
