Afterhours It Support Engineer I

28 minuti fa


Lazio, Italia Amazon A tempo pieno

OverviewA global technology company seeks an IT Support Engineer I to provide afterhours support for its IT operations.This role involves troubleshooting IT requests via phone, chat, and ticketing systems, ensuring high-quality service for employees.Candidates should have experience in Windows Server technologies and IT support, as well as a high school diploma.This position requires flexibility in scheduling and working closely with a mission-driven team to resolve technical issues efficiently.DetailsLocation: Rome, ItalyShift: 9:00 PM – 9:00 AM ESTResponsibilitiesProvide afterhours IT support for IT operations via phone, chat, and ticketing systems.Troubleshoot and resolve IT requests to ensure high-quality customer service for employees.QualificationsExperience with Windows Server technologies and IT support.High school diploma or equivalent.Flexible scheduling and the ability to work with a mission-driven team.Strong communication skills to assist users via multiple channels.#J-*****-Ljbffr



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