Data Center Technician, Data Center Operations

Data Center Technician, Data Center Operations Job ID: ******* | Amazon Data Services, Inc.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we're the people who keep the cloud running.We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.You'll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost.And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is looking for fully cleared* Data Center Technicians to join our expanding Infrastructure Operations team.Data Center Technicians are the primary resolver and troubleshooter for a range of data center infrastructure issues, including, but not limited to: hardware, fiber, networking, and related problems.If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we'd like to meet you.Your work will help maintain one of the world's largest information system infrastructures.* This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesYou will be required to engage in physical data center activities with or without reasonable accommodation, including all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.Lifting and moving material up to 49 pounds eachWorking in cramped and/or elevated locationsBending, lifting, stretching, and reachingStanding and walking for up to 8+ hours a dayAscending and descending ladders, stairs, and gangways safely and without limitationWorking in a noisy environmentWork shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)A day in the lifeTake ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolutionShow a strong aptitude for troubleshooting and problem solvingSolve problems at their root and step back to understand the broader contextMaintain service level agreements through the implementation of proactive issue detection and reportingAct in the absence of direction or supportImprove effectiveness through process innovationThis position will fill an opening at one of multiple separate sites.It may require shifts that include days, nights, weekends, and holidays.About the teamAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.We pioneered cloud computing and never stop innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences.Even if you do not meet all of the preferred qualifications and skills listed, we encourage candidates to apply.If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.We value work-life harmony.Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Here at AWS, it's in our nature to learn and be curious.Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We're continuously raising our performance bar as we strive to become Earth's Best Employer.That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.Basic QualificationsHigh school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+Current, active US Government Security Clearance of TS/SCI with PolygraphPreferred QualificationsHands-on experience with one or more of the following hardware platforms (e.g. Dell, HP) is a plus.Networking experience with CCNA and/or Network+ certifications is a plus.Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).Associate's degree in IT-related field plus two years of progressively responsible experience preferred.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets.The base pay for this position ranges from $62,500/year in our lowest geographic market up to $139,700/year in our highest geographic market.Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.Amazon is a total compensation company.Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.For more information, please visit .This position will remain posted until filled.Applicants should apply via our internal or external career site.Posted: January 17, **** (Updated about 4 hours ago)Share this jobImportant FAQs for current Government employeesBefore proceeding, please review the following FAQsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr