Front Desk Manager
3 giorni fa
The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable.As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest's needs and expectations.The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities.Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team.This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house.Qualifications: SHIPBOARD Employment type.Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience.Experience in handling 100+ guests in a 4–5-star hotel.Experience in handling and supervising 30+ Team Members in Guest Services Department.Must be willing to work under pressure Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency).Essential Duties & Responsibilities: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required.Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results.Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
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Front Desk Manager
3 settimane fa
Bardi, Italia Altro A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Front Desk Manager
2 settimane fa
Bardi, Italia Altro A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable.As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Front Desk Manager
2 giorni fa
Bardi, Italia Celebrity Cruises A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable.As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Front Desk Manager
2 giorni fa
Bardi, Italia Celebrity Cruises A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable.As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Receptionist / Front Desk - Lodi (San Martino In Strada)
1 settimana fa
Bardi, Italia Hdental A tempo pienoHDental, network di ambulatori odontoiatrici in forte espansione su tutto il territorio nazionale, è alla ricerca di un/unaRECEPTIONIST / FRONT DESK - Lodi (San Martino in Strada):Il / La front desk si occuperà dell'accoglienza dei pazienti, gestirà le agende dei medici e dei Clinic Manager ed inoltre svolgerà tutte le varie attività di segreteria...
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Shipboard Front Desk
3 settimane fa
Bardi, Italia Altro A tempo pienoA leading hospitality company in Emilia-Romagna, Italy is seeking an experienced Front Desk Manager to oversee team operations and ensure exceptional guest experiences. The role requires a minimum of 4 years in hotel management, strong leadership and communication skills, and the ability to handle pressure. Candidates with multilingual abilities are...
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Front Desk Operations Intern
2 settimane fa
Bardi, Italia Villa Porta A tempo pienoAbout the RoleThe Front Desk Intern will gain hands-on experience in hotel operations, providing an excellent opportunity to develop customer service skills and learn front desk procedures in a dynamic hospitality environment.Main ResponsibilitiesWelcome guests and manage check-in/check-out procedures, providing information about the hotel and local area,...
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Receptionist Front Desk | Accoglienza
6 giorni fa
Bardi, Italia Rhino Online A tempo pienoUn'azienda locale di prodotti tessili è in cerca di un/una Front Desk Receptionist.Sarai responsabile della ricezione di clienti e visitatori, della gestione degli appuntamenti e della corrispondenza.È richiesto un diploma di maturità e conoscenze del pacchetto Office.Offriamo un contratto a tempo determinato con possibilità di rinnovo, lavorando full...
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Front Desk Operations Intern
2 settimane fa
Bardi, Italia Buscojobs IT C2 A tempo pienoDescrizione dell'offertaAbout the RoleThe Front Desk Intern will gain hands-on experience in hotel operations, providing an excellent opportunity to develop customer service skills and learn front desk procedures in a dynamic hospitality environment.Main ResponsibilitiesWelcome guests and manage check-in/check-out procedures, providing information about the...
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Segretaria Front Desk – Amministrazione
2 giorni fa
Bardi, Italia Afol Milano -Agenzia Per La Formazione, L'Orientamento E Il Lavoro A tempo pienoUn'agenzia di formazione e lavoro cerca un Segretario/a Front Desk a Lacchiarella.La figura si occuperà della preparazione della documentazione, gestione del centralino e supporto amministrativo.Si richiedono buone capacità organizzative e comunicative, oltre alla conoscenza del pacchetto Office.Offriamo un contratto indeterminato, retribuzione mensile di...
