Export Order Management Specialist...
23 ore fa
At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world.As a global market leader, we'll give you what you need to make it happen.It won't always be easy, growing takes grit.But at ABB, you'll never run alone.Run what runs the world.This Position reports to:EL Customer Operations ManagerYour role and responsibilitiesIn this role, you will have the opportunity to be responsible for providing internal and external customer service, including technical support, order, and payment-related assistance, claims management.Each day, you will coordinate with relevant functions to ensure complete case ownership.You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions.As well you will Pro-actively communicate with customers and internal functions in order to guarantee customer satisfaction by providing all relevant information.Ensure the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.What's more you will Provide appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the requests (e.g. order changes, order completion, expediting, credit management, tracking and communication, blocks and suspensions, etc.).The work model for the role is: Hybrid #Linkedin_hybridYou will be mainly accountable for:- Delivering effective solutions to customers with order management queries by coordinating with internal resources to resolve the issue- Monitoring the status of the request.- Ensuring that inquiries are resolved and providing assistance in any necessary escalation.- Support the customer and act with integrity during the order activities.- Ensuring a positive customer experience by giving them regular updates and clarification, manage a correct flow with internal stakeholders- Observing the overall process and trends across inquiries and identifying improvement areaQualifications for the role:- Degree in Business administration, or administrative education similar- An agile and proactive approach, with a demonstrated ability to take ownership of customer issues- Preferential knowledge of SAP, Sales Force and Excel.- 1-3 years in Administrative task in sales administration department or similar; Logistic center experience; Export procedures- A collaborative, solution-focused approach, and strong written and spoken communication skills- Fluent spoken and written English and FrenchMore about us :Electrification provides leading electrical distribution and management technologies, solutions andservices to electrify the world in a safe, smart and sustainable way.The portfolio includes medium- andlow-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, amongothers.With our products, solutions and services, we collaborate with customers to improve powerdelivery and security, enhance energy management, efficiency and operational reliability, as we seek toachieve a low carbon society.go.abb/electrificationJoin us.Be part of the team where progress happens, industries transform, and your work shapes the world.Run What Runs the World.#ABBCareers #RunwithABBWe value people from different backgrounds.Could this be your story?Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
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Export Order Management Specialist
22 ore fa
Bardi, Italia Abb A tempo pienoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:EL Customer Operations...
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Export Order Management Specialist
3 giorni fa
Bardi, Italia Abb A tempo pienoAt ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world.As a global market leader, we'll give you what you need to make it happen.It won't always be easy, growing takes grit.But at ABB, you'll never run alone.Run what runs the world.This Position reports to: EL Customer Operations Manager...
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Order Entry Specialist
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Order Entry Specialist
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Bardi, Italia Manpower A tempo pienoPer importante azienda cliente operante nel settore dello sviluppo di tecnologie per l'acqua, ricerchiamo figura di Order Entry Specialist – con ottima conoscenza della lingua INGLESE.La risorsa sarà inserita nel team Order Management e si occuperà dell'inserimento e della gestione degli ordini clienti, specie esteri.L'attività sarà svolta in...
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