Global Client Strategy

4 ore fa

Lazio, Italia Sidler Sa A tempo pieno

On behalf of a renowned High Luxury Brand active in High Jewelry & Haute Horlogerie , we are recruiting the following profile to join their HQ in Rome :GLOBAL CLIENT STRATEGY & DEVELOPMENT DIRECTORResponsibilities: Shape and lead the global client strategy , driving High End client engagement, loyalty and long-term value creation Develop and expand the global High End client portfolio , focusing on acquisition, retention, elevation and conversion of top-tier clients Ensure effective governance of the High End client database , guaranteeing data accuracy and collaborating closely with CRM, IT and Data Compliance teams Continuously enhance the global client experience and journey , in partnership with key stakeholders at both central and market level Design customized client journeys and define go-to-market and follow-up action plans for priority client segments Play a central role in the conception and execution of international High End client events Oversee client targeting strategies and analyze performance and results linked to global eventsLead and develop a team of 3–4 professionals and foster the global Client Development community across marketsThe ideal candidate will have the following skills, knowledge and experience:University degree in Business Management or a related disciplineAt least 10 years' experience in Client Strategy, Client Development or Clienteling , preferably within Luxury, High Jewelry or Haute Horlogerie, in an international environment Highly business-oriented with a strong focus on client needs and relationshipsExcellent communication skills with the ability to interact effectively with senior stakeholdersFluency in English and Italian ; knowledge of French is considered a plus Previous experience or exposure to the Asian market will be regarded as a strong asset

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    4 ore fa

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