Housekeeping Supervisor, W Sardinia

2 settimane fa

Egna, Italia Marriott Hotels Resorts A tempo pieno

DescriptionHousekeeping Supervisor, W Sardinia Marriott Hotels & Resorts – Porto Cervo, Italy.POSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.Run sell-room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms.Assist Housekeeping management in managing daily activities.Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office and Laundry.Document and resolve issues with discrepant rooms with the Front Desk.Prepare, distribute and communicate changes in room assignments.Communicate issues to next shift.Complete required paperwork.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.Follow all company and safety & security policies and procedures; report any maintenance problems, safety hazards, accidents or injuries; complete safety training and certifications.Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information and protect company assets.Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.Speak with others using clear and professional language.Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.Ensure adherence to quality expectations and standards.Move, lift, carry and place objects weighing =55 pounds without assistance and >55 pounds with assistance.Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.Reach overhead and below the knees, including bending, twisting, pulling and stooping.Stand, sit, kneel or walk for an extended period across an entire work shift.Grasp, turn and manipulate objects of varying size and weight requiring fine-motor skills and hand-eye coordination.Enter and locate work-related information using computers and/or POS systems.Read and visually verify information in a variety of formats (e.g., small print).Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: At least 1 year of supervisory experience.License or Certification: None.At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity.We actively foster an environment where the unique backgrounds of our associates are valued and the greatest strength lies in the rich blend of culture, talent and experiences of our associates.We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.Key SkillsComputer HardwareComputer Data EntryAsset ManagementAdministration SupportACCAContent ManagementEmployment Type:Full-TimeExperience:yearsVacancy:1#J-*****-Ljbffr

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