Quality Manager, W Sardinia
1 settimana fa
JOB SUMMARYThe position is responsible for implementing quality assurance processes that meet the companys mission and brand standards target customer needs ensure employee satisfaction and focus on continuous improvement at the property level.This position champions the Quality function and builds support for change.CANDIDATE PROFILEEducation and Experience2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management or related major and 3 years experience in the guest services front desk, housekeeping, sales and marketing, management operations or related professional area.OR4-year bachelor's degree in Business Administration, Hotel and Restaurant Management or related major; 1 year experience in the guest services front desk, housekeeping, sales and marketing, management operations or related professional area.CORE WORK ACTIVITIESManaging Quality Assurance GoalsCoaches managers on adopting the Total Quality Management leadership style.Conducts monthly audit to ensure compliance with company and brand standards.Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.Directs property quality efforts to address critical customer requirements.Assists with regional and/or company-wide implementation of company best practices.Facilitates process improvement teams assuring use of systematic processes and improvement is achievable and measurable.Managing Quality ToolsEnsures that management practices at all levels are aligned with quality tools by providing training in quality sciences.Uses data collection methods to compile display, track and analyze defect trends.Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.Analyzes issues and identifies trends.Managing the Guest ExperienceReviews guest feedback with leadership team and ensures appropriate corrective action is taken.Responds to and handles guest problems and complaints.Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product service levels and overall satisfaction.Models service behaviors that meet or exceed guest expectations.At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity.We actively foster an environment where the unique backgrounds of our associates are valued and the greatest strength lies in the rich blend of culture, talent and experiences of our associates.We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.Required Experience:ManagerKey SkillsAPQP, Quality Assurance, ISO ****, Lean Six Sigma, PPAP, Root cause Analysis, ISO *****, Quality Systems, Quality Control, Quality Management, As****, ManufacturingEmployment Type :Full-TimeExperience:yearsVacancy:1#J-*****-Ljbffr
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Housekeeping Supervisor, W Sardinia
2 settimane fa
Egna, Italia Marriott Hotels Resorts A tempo pienoDescriptionHousekeeping Supervisor, W Sardinia Marriott Hotels & Resorts – Porto Cervo, Italy.POSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.Run sell-room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest...
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Front Desk Manager | Sardinia
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Egna, Italia Hotel Domani A tempo pienoROCCO FORTE HOTELSNEW OPENING - SARDINIA ****FRONT DESK MANAGERRocco Forte Hotels is looking for talented individuals for the upcoming opening in Liscia di Vacca, Porto Cervo, Sardinia.Located in one of the most stunning coastal areas of Sardinia, the new resort, opening in ****, will offer an exceptional hospitality experience.The property will feature a...
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Spa Manager | Sardinia
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Spa Manager | Sardinia
7 giorni fa
Egna, Italia Hotel Domani A tempo pienoROCCO FORTE HOTELSNEW OPENING - SARDINIA ****SPA MANAGERRocco Forte Hotels is looking for talented individuals for the upcoming opening in Liscia di Vacca, Porto Cervo, Sardinia.Located in one of the most stunning coastal areas of Sardinia, the new resort, opening in ****, will offer an exceptional hospitality experience.The property will feature a...
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Postulez Maintenant
16 ore fa
Egna, Italia W Sardinia - Poltu Quatu A tempo pienoPOSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps.Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard.Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts.Set...
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Restaurant Manager
18 ore fa
Egna, Italia 7Pines Resort Sardinia A tempo pienoUn resort di lusso in Sardegna cerca un Restaurant Manager per la stagione da aprile a ottobre ****. Richiesta conoscenza fluente dell'inglese e esperienza nel settore di lusso. Offriamo vitto, alloggio e opportunità di crescita in un ambiente prestigioso. Se hai una passione per l'ospitalità e desideri partecipare a un progetto ambizioso, invia il tuo CV...
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Luxury Housekeeping Manager — Sardinia Resort
2 settimane fa
Egna, Italia Mangia'S A tempo pienoA distinguished hospitality brand in Sardinia is seeking a Housekeeping Manager for the **** season.The role requires overseeing housekeeping operations, ensuring high cleanliness standards, and leading a team in a luxury environment.Candidates should possess substantial experience in hospitality, particularly in 5-star settings.The position offers career...
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General Manager
7 giorni fa
Egna, Italia Aethos A tempo pienoWho We AreExtraordinary places, passionate people, and shared learning experiences: this is Aethos.We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul.That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just "having a...
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General Manager
6 giorni fa
Egna, Italia Aethos A tempo pienoWho We Are Extraordinary places, passionate people, and shared learning experiences: this is Aethos.We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul.That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just "having a...
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Restaurant Manager | Sardinia
7 giorni fa
Egna, Italia Hotel Domani A tempo pienoROCCO FORTE HOTELSNEW OPENING - SARDINIA ****RESTAURANT MANAGERRocco Forte Hotels is looking for talented individuals for the upcoming opening in Liscia di Vacca, Porto Cervo, Sardinia.Located in one of the most stunning coastal areas of Sardinia, the new resort, opening in ****, will offer an exceptional hospitality experience.The property will feature a...
