Application Support Analyst

2 settimane fa


Milano, Italia Altro A tempo pieno

Social network you want to login / join with: We are looking for anApplication Support Analystwho will be involved in the current and future delivery support and maintenance of ION andLISTservices.You will play a key role in assisting customers both from technical and functional points of view.ResponsibilitiesManage and optimize existing and new application functionsEnsure the optimal use of the application by end-usersMonitor and control the quality of datasets dailyBe the point of contact for end-users and handle system issuesPerform incident managementConfigure and test functionalitiesSupport the team in defining and analyzing user requirementsDevelop and maintain functional documentationPerform user trainingQualificationsBachelor's or Master's degree in a financial or technical field is preferredExperience of at least X years in a similar role in the fintech fieldBasic knowledge of SQLClient-focused attitudeTeam player with strong communication and presentation skillsStrong analytical and problem-solving skillsAbility to manage pressureGood written and oral communication skills in English and ItalianEU Work PermitWillingness to work shiftsAvailability to work on weekendsIf you are not a passport holder of the country for the vacancy, you might need a work permit.Check our Blog for more information.#J-*****-Ljbffr



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