Customer Engagement Manager

1 settimana fa


Bardi, Italia Ups A tempo pieno

Prima di candidarti per un lavoro, seleziona la lingua che preferisci tra le opzioni disponibili in alto a destra in questa pagina.Esplora la tua prossima opportunità in un'organizzazione Fortune Global 500.Immagina possibilità innovative, sperimenta la nostra gratificante cultura e lavora con team di talento che ti aiutano a migliorare ogni giorno.Sappiamo cosa serve per guidare UPS verso il futuro: persone con una combinazione unica di competenze + passione.Se hai le qualità e la motivazione per guidare te stesso o i team, abbiamo a disposizione ruoli per permetterti di coltivare le tue competenze e permetterti di progredire.Descrizione impiego:Join a global logistics leader and take on a role that puts you at the centre of customer experience and operational performance.As a Customer Engagement Manager at UPS, you'll oversee day-to-day operations for key clients, ensuring smooth warehouse activities and consistently high service levels.In this position, you'll partner closely with customers, internal teams and leadership to deliver solutions that keep our supply chains running reliably.If you thrive in a dynamic environment where customer focus and operational precision go hand in hand, this role allows you to make a meaningful impact.Your BenefitsYour work deserves to be recognised.Here's what you can expect:Competitive salaryCompany carMeal voucher of €5 per on-site/working dayA varied, responsible role with real influence on customer outcomesYour TasksYour main responsibilities will include:Leading operational planning and day-to-day performance for assigned customer accounts in the warehouseMonitoring volumes, service levels and contract compliance across distribution and post-sales operationsSetting priorities, coordinating with cross-functional teams and driving continuous efficiency improvementsActing as the primary customer liaison, ensuring clear communication and dependable service deliveryPreparing and reviewing account plans, contributing to statements of work and supporting cross-selling opportunitiesManaging financial and operational reporting, collaborating on P&L and forecasting, and guiding supervisors and hourly teams while supporting system monitoring, projects and issue resolutionYour SkillsWe're looking for someone with:Experience in operations management, ideally within logistics, warehousing or supply chainStrong organisational and analytical abilities with a focus on customer satisfactionConfidence in managing teams and coordinating across multiple internal functionsA proactive approach to problem-solving and continuous improvementClear communication skills and the ability to build lasting customer relationshipsReliability, accountability and a commitment to high-quality serviceLocation: Pozzuolo MartesanaReady to shape the customer experience and drive operational success?Apply now with your earliest start date and salary expectations.Our love of logistics is fuelled by our passion for people.That's why we're committed to eliminating discrimination and promoting equality across UPS – from the application process to our everyday workplace culture.Make the shift.Make a difference.Tipo di dipendente:A tempo indeterminatoUPS si impegna a fornire un luogo di lavoro privo di discriminazioni, molestie e ritorsioni.#J-*****-Ljbffr



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