Senior Distribution Experience Manager
6 ore fa
Within the Group Chief Marketing & Customer Office function, we are looking for a talented and proactive resource to join the Group Distribution Experience Unit, which leads global transformation of distribution channels by enhancing customer experience through harmonized advisory processes, training, usage of digital tools and incentives.It empowers Business Units with tools and insights — such as the Distributor Net Promoter Score, Digital & Advisory Tools, CRM adoption programs — to elevate distributor engagement, drive commercial impact, and foster a community of excellence.Key responsibilities of the role will include:Leading DNPS Program: manage the end-to-end DNPS program by ensuring proper implementation, coordinating execution across BUs, analyzing results, and translating insights into actionable improvements, and facilitating knowledge sharing, best practice exchange, and strategic alignment across BUsDriving Distribution Market-Level Transformation:Based on DNPS insights, prioritize & promote strategic actions to drive distribution transformation across channels.Partner with local distribution teams to embed strategic programs (NMWH adoption, Insurance in a box, Advisory tools) into daily operations—supporting change management, training, and adoption to ensure meaningful transformationMonitoring & Evaluating Transformation Impact: continuously assess the effectiveness of transformation initiatives by gathering and analyzing distributor feedback and performance metrics, and track adoption levels and operational outcomes to ensure sustained impact and inform future improvementsBeing the Champion for Cross-Functional Innovation & Improvement: promote a culture of innovation and continuous improvement across distribution channels, and partner with cross-functional teams to enhance distributor experience and accelerate transformation initiativesRequirementsOur ideal candidate will meet the following requirements:At least 10 years of experience in Digital/Sales & MarketingDeeply knowledgeable about the reference local market, with proven expertise in distribution and digital topicsSharp analytical skillsComfortable operating at a senior level, with strong strategic thinking and stakeholder management skillsA confident communicator who can influence and inspire at the executive levelEnjoy driving change and pushing transformationSelf-starter: initiate new projects and manage them end-to-endCompany ProfileGenerali Group Head Office is the guidelining unit of the Generali Group, one of the largest global insurance and asset management providers.Established in ****, Generali is present in over 50 countries in the world, with a total premium income of € 82.5 billion in ****.With around 82,000 employees serving 70 million customers, the Group has a leading position in Europe and a growing presence in Asia and Latin America.At the heart of Generali's strategy is its Lifetime Partner commitment to customers, achieved through innovative and personalised solutions, best-in-class customer experience and its digitalised global distribution capabilities.The Group has fully embedded sustainability into all strategic choices, with the aim to create value for all stakeholders while building a fairer and more resilient society.#J-*****-Ljbffr
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Lead Senior Living Concierge
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Senior Living Leasing Consultant
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Manager, Distribution
3 giorni fa
Lazio, Italia Dayblink Gpo A tempo pienoOur company is looking for a talentedManager, Distribution & Revenue Strategyto join our dynamic start-up driving the transformation of the independent boutique hotel landscape.Responsibilities include educating client hoteliers of the value of our distribution vendors' offerings and the unique terms and conditions we've negotiated on their behalf,...
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Distribution Control Manager
2 settimane fa
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Senior Living Concierge Lead
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Leasing Counselor
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Lazio, Italia Amazon A tempo pienoA leading streaming service is seeking a Senior Product Manager to guide product initiatives that enhance the advertising experience for streamers.The ideal candidate will lead product strategy and collaborate with various teams to optimize advertising solutions.A Bachelor's degree and 5+ years in product management are required, alongside skills in customer...
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Lead Resident Services...
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Lazio, Italia Experience Senior Living A tempo pienoOverview Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest.They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of...
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Global Distribution Finance Partner
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