Sales Administration Lead

24 ore fa

Lazio, Italia Argus Security A tempo pieno

Founded in ****, Argus Security employs today over 150 experts in the design, manufacture, and supply of high-performance fire protection products.The company is part of the Orama group of companies, which is one of the world's leading designers and manufacturers of wireless and wired smoke detection and alarm devices and part of the Halma PLC which is a global holding group of 50+ life-saving technology companies.We are looking for an experienced and qualified Sales Admin Lead to join our sales team and help us achieve our goals and contribute to high quality customer service.The person will be responsible for the professional supervision, leadership & control of the regular and punctual flow of sales admin processes, with interdepartmental connections where necessary, but also monitoring and forecasting of sales volumes.JOB DESCRIPTION SUMMARYThe person will be included in the Sales Admin Team and will lead and supervise its activities.In order to be able to proficiently lead and manage the work, the candidate will need to be able to also personally backup the end-to-end sales admin tasks.Additionally, the person will monitor sales progress, sales scheduling/plan in coordination with the Manufactuirng Dept., will supply forecasting, maintain sales records and effectively execute reporting figures.KEY RESPONSIBILITIESLead the sales Admin Team covering all activity areasEnsure customer high quality logistics knowledge and management and maintain high standards of responsiveness in day by day customer careManage high level quality service according to customer requirements, following customer queries end to end from delivery to invoiceSupervise customer's credit status or manage authorizationsDeveloping and maintaining archive and data to ensure Sales Managers have high-quality & up-to-date support materialMaintain records of sales and compare them with targets to monitor the progress and develop weekly/monthly/other sales reportsCollaborate in creating and executing sales reporting figuresCollaborate in sales forecasting and where needed stock levels management at partnersWhen necessary, proficiently cover & backup sales management activities to ensure business continuity (order processing & acknowledgment, arranging collection with carriers, Incoterms, invoicing, etc)SKILLS AND QUALIFICATIONSProved experience in sales administration, with management of end to end customer order processing (order, delivery, Customs, invoicing) and customer careMandatory proficiency in English and ItalianMandatory proficiency in Office (Excel particularly), Power BI nice to haveProved knowledge of export logistics dynamics, IncotermsFamiliarity with Sales KPIs and consistent sales reportingExperience in team coordination and managementCapability of team building and engagementVALUES AND PERSONAL QUALIETIESOur MissionWe keep people and their environment safe, through wireless and digital embedded systems.Our PurposeShaping a safer world through innovation.Our ValuesStay close to the customerThink digitalAct transparentlyBe accountableBe bold and own itConsidering our Mission and Values, we expect the candidate to be:Accountable and committed to specific deliverablesAble to engage with colleagues and customers in a positive mannerSerious, punctual, accurate and preciseAnalytical and solution-orientedOpen minded and comfortable in a multicultural environmentCapable of leadership in the team to grow engagement

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