Investigation Specialist, Financial Fraud Operation...
3 ore fa
Selling partner risk investigator will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk.They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace.Investigators will be analytical and capable of succeeding in a fast-paced team environment.These investigator positions rely on excellent judgment to plan and accomplish goals and will work under very limited supervision of the manager.Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions.Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.SPR investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers and other associates to accomplish goals.Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Key job responsibilitiesResearches and evaluates facts surrounding seller transactionsTakes appropriate action on investigated transactions based on established standard operation procedure and toolsDocuments their actions by providing detailed annotationsCommunicates with external customers via phone or email during the investigation processCommunicates with internal customers and peers in person, via email, annotations and phone during and following the investigation processUnderstands the issue and makes best use of the available resources to resolve itSystematically escalates problems or variance in the information to the relevant owners / teams according to processes and standardCommunicates with internal and external stakeholdersUnderstands performance metrics to create analysis for driving business goalsMeets predetermined and assigned productivity targets and quality standardsAbout the teamThe mission of Financial Fraud Risk (FF) is to build trust with all its customers & partners—buyers, brands, vendors, sellers, and employees—in both reality and perception.We scale through technology, analytics, and science and invert the curve on headcount and cost growth, becoming a center of excellence that develops technology, science, and processes to achieve our goals in a scalable, decoupled, and easily leveraged fashion across Amazon and externally.Basic Qualifications1+ years of customer service experienceSpeak, write, and read fluently in EnglishExperience with Microsoft Office products and applicationsWork a flexible schedule / shift / work area, including weekends, nights, and / or holidaysExperience in payments or e-commercePreferred QualificationsOur inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information.If the country / region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Investigation Specialist Financial Fraud OperationLocationMilano, Lombardia, IT#J-*****-Ljbffr
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milano, Italia Amazon A tempo pienoSelling partner risk investigator will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of...
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Via Milano, Italia Amazon A tempo pienoSelling partner risk investigator will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of...
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Investigation Specialist, Financial Fraud Operation
1 settimana fa
milano, Italia Amazon A tempo pienoSelling partner risk investigator will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of...
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Investigation Specialist, Financial Fraud Operation
1 settimana fa
milano, Italia Amazon A tempo pienoSelling partner risk investigator will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of...
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Milano, Italia Amazon A tempo pienoSelling partner risk investigator will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk.They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace.Investigators will be analytical and capable of...
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Milano, Italia Amazon A tempo pienoSelling partner risk investigator will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk.They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace.Investigators will be analytical and capable of...
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Investigation Specialist, Financial Fraud Operation
2 settimane fa
Milano, Italia Amazon A tempo pienoSelling partner risk investigator will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of...
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Fraud Governance
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milano, Italia ING A tempo pienoA leading financial services company in Milan is seeking an experienced NFR & Fraud Expert to manage internal and external fraud. You will work closely with a diverse team, ensuring effective fraud governance and compliance. The ideal candidate has over 2 years of experience in fraud management, strong analytical skills, and the ability to engage with...
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