Technical Support

3 giorni fa

PALERMO, Italia Novogene Europe A tempo pieno

Job Title and LocationTechnical Support Next Generation Sequencing – Remote (Ideally at Florence, Rome or Napoli) • Palermo, ITNovogene is a leading global provider of genomic services and solutions.Leveraging the latest next-generation sequencing (NGS), bioinformatics expertise, and the largest sequencing capacity in the world, Novogene provides unsurpassed data quality and fast turnaround time to all our customers.We are currently recruiting for a Technical Support covering Southern Europe.This role is highly collaborative and requires drive, organisation, and an excellent NGS background.You will work closely with different business sectors and deliver technical support activities to achieve customer satisfaction and business growth.ResponsibilitiesCommunicate with sales teams to promote the transformation of business opportunities, completing quarterly and annual payment collection and settlement targets.Timely communicate with customers to solve pre-sales problems and provide customers with solutions when necessary.Support the analysis of regional potential customer groups and collect relevant customer information.Support dynamic research and analysis on market requirements, product competitiveness, and the latest industrial science and technologies.Travel when required to support client meetings and company events.Support other business requirements when needed.Qualifications and SkillsPhD or M.S. in molecular biology, genetics, and related majors.Experience in high-throughput sequencing is preferred.Outstanding listening, verbal, and written English communication skills.Proactive with a pioneering spirit.Ability to multitask and work under pressure.Good communication and teamwork skills.Native-language speaking is a big plus.Novogene is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind.Novogene is committed to ensuring all qualified applicants will receive consideration for employment without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected characteristics.All employment decisions at Novogene are based on business requirements for its positions and skill sets of applicants.The business is committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental conditions.Our privacy policy:#J-*****-Ljbffr

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