German-Speaking Customer Service Agent
11 ore fa
German-Speaking Customer Service Agent - Lisbon, Portugal with Relocation2 days ago Be among the first 25 applicantsPositionCustomer Support Representative (German Speaker)LocationLisbon, PortugalStart DateFlexibleEmployment TypeFull-time | Fixed-term contract (1 year)About The RoleWe are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform.In this role, you will be responsible for resolving customer queries via phone, email, and chat, troubleshooting issues, and ensuring a high level of satisfaction.You will play a key part in shaping the customer experience and contributing to important performance indicators, including Customer Satisfaction (C-SAT), Net Promoter Score (NPS), and adherence to Service Level Agreements (SLAs).Key ResponsibilitiesProvide timely and effective customer support through multiple channelsDiagnose and resolve technical and account-related issuesEnsure a high level of customer satisfaction by delivering a positive experienceWork towards individual and team performance targetsRequirementsNative-level German (minimum C1) and fluency in EnglishPrevious experience in customer support (preferably 12+ months in a contact center)Familiarity with BPO KPIs (C-SAT, NPS, SLAs)Strong communication and problem-solving skillsTechnical troubleshooting knowledge is a plusWhat We OfferCompetitive salary package: approx.€21,800 gross/yearFixed weekday schedule (Monday to Friday, 9 AM to 6 PM)Performance and language bonusesHealth and life insurance (includes family plan)Relocation bonus up to €2,500 for candidates moving from abroad, and €2,500 signing bonusSupport with local registration and accommodationInitial training provided and opportunities for career developmentHow To ApplyIf you're ready to join a dynamic team and contribute to creating a positive customer experience, we'd love to hear from you.Apply today to take the next step in your career.#J-*****-Ljbffr
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Lazio, Italia Cross Border Talents A tempo pienoGerman speaking Customer Service Specialist – L... - Rome, Metropolitan City of Rome Capital, ItalyStart Date: 8 January ****Location: Lisbon, PortugalWork Model: On-siteContract Type: Fixed-term contract (CDD – 6 months)Work Schedule- Monday to Friday: 06:*******:00 (rotational shifts)- Days off: Saturday & Sunday- Uber support up to ***** € for early...
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Lazio, Italia Cross Border Talents A tempo pienoGerman speaking Customer Service Specialist – L...Rome, Metropolitan City of Rome Capital, ItalyStart Date: 8 January ****Location: Lisbon, PortugalWork Model: On-siteContract Type: Fixed-term contract (CDD – 6 months)Work ScheduleMonday to Friday: 06:*******:00 (rotational shifts)Days off: Saturday & SundayUber support up to ***** € for early shifts...
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Lazio, Italia Cross Border Talents A tempo pienoGerman speaking Customer Service Specialist – L...Rome, Metropolitan City of Rome Capital, ItalyStart Date:8 January ****Location:Lisbon, PortugalWork Model:On-siteContract Type:Fixed-term contract (CDD – 6 months)Work ScheduleMonday to Friday: 06:*******:00 (rotational shifts)Days off: Saturday & SundayUber support up to***** €for early shifts...
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German Back Office Agent Or Customer Support Agent
2 settimane fa
Lazio, Italia Velenosi & Meredith Consulting A tempo pienoGerman Back Office Agent or Customer Support Agent - Relocation AbroadRome, Metropolitan City of Rome Capital, ItalyJob Openings German Back Office Agent or Customer Support Agent - Relocation AbroadAbout the job German Back Office Agent or Customer Support Agent - Relocation AbroadJob Opportunity: German-Speaking Customer Support & Content Moderation Roles...
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Italian Speaking Customer Service Agent
2 settimane fa
Lazio, Italia Altro A tempo pienoItalian Speaking Customer Service Agent - Work In Greece - Fully Paid Relocation5 days ago Be among the first 25 applicantsMercier Consultancy MD provided pay rangeThis range is provided by Mercier Consultancy MD.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeMercier Consultancy MD is...
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Italian Speaking Customer Service Agent
2 settimane fa
Lazio, Italia Mercier Consultancy Md A tempo pienoMercier Consultancy MD is excited to announce an excellent opportunity for an Italian Speaking Customer Service Agent to work in Greece with fully paid relocation.In this dynamic role' you will play a pivotal role in delivering outstanding customer service to our Italian-speaking clients' ensuring they receive the best support and guidance regarding our...
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Lazio, Italia Cross Border Talents A tempo pienoA leading customer service provider in Lisbon is seeking a German speaking Customer Service Specialist.This role supports users of a digital-focused platform, blending customer interaction with a technical understanding.Candidates should have strong communication and problem-solving skills, and experience in digital marketing and/or web design is...
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Italian-Speaking Logistics Customer Care Pro
2 settimane fa
Lazio, Italia Altro A tempo pienoA logistics company based in Greece is seeking an Italian Speaking Customer Service Agent to provide exceptional support to Italian-speaking customers.You will manage inquiries related to logistics and transportation services, assist with shipment tracking, and resolve customer complaints.Ideal candidates are fluent in Italian and English, possess strong...
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German-Speaking Customer Service Agent
4 giorni fa
Lazio, Italia Aethercore A tempo pienoPosition: Customer Support Representative (German Speaker)Location:Lisbon, PortugalStart Date:FlexibleEmployment Type:Full-time | Fixed-term contract (1 year)About the RoleWe are looking for a motivated and detail-orientedCustomer Support Representativeto join our support team for a leading streaming platform. In this role, you will be responsible for...
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German-Speaking Customer Service Agent
12 ore fa
Lazio, Italia Aethercore A tempo pienoPosition:Customer Support Representative (German Speaker)Location:Lisbon, PortugalStart Date:FlexibleEmployment Type:Full-time | Fixed-term contract (1 year)About the RoleWe are looking for a motivated and detail-orientedCustomer Support Representativeto join our support team for a leading streaming platform.In this role, you will be responsible for...
