German-Speaking Customer Service Agent
3 ore fa
Overview Position: Customer Support Representative (German Speaker)Location: Lisbon, PortugalStart Date: FlexibleEmployment Type: Full-time | Fixed-term contract (1 year)About The Role We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform.In this role, you will be responsible for resolving customer queries via phone, email, and chat, troubleshooting issues, and ensuring a high level of satisfaction.You will play a key part in shaping the customer experience and contributing to important performance indicators, including Customer Satisfaction (C-SAT), Net Promoter Score (NPS), and adherence to Service Level Agreements (SLAs).Key Responsibilities Provide timely and effective customer support through multiple channelsDiagnose and resolve technical and account-related issuesEnsure a high level of customer satisfaction by delivering a positive experienceWork towards individual and team performance targetsRequirements Native-level German (minimum C1) and fluency in EnglishPrevious experience in customer support (preferably 12+ months in a contact center)Familiarity with BPO KPIs (C-SAT, NPS, SLAs)Strong communication and problem-solving skillsTechnical troubleshooting knowledge is a plusWhat We Offer Competitive salary package: approx.€21,800 gross/yearFixed weekday schedule (Monday to Friday, 9 AM to 6 PM)Performance and language bonusesHealth and life insurance (includes family plan)Relocation bonus up to €2,500 for candidates moving from abroad, and €2,500 signing bonusSupport with local registration and accommodationInitial training provided and opportunities for career developmentHow To Apply If you're ready to join a dynamic team and contribute to creating a positive customer experience, we'd love to hear from you.Apply today to take the next step in your career.#J-*****-Ljbffr
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Bolzano, Italia Velenosi & Meredith Consulting A tempo pienoGerman Back Office Agent — Relocate Abroad, Remote RolesEUR ***************German back office agent - Relocation AbroadBolzano, Autonomous Province of Bolzano – South Tyrol, ItalyAbout the job German back office agent - Relocation AbroadJob Opportunity: German-Speaking Content Moderator and Customer Support Roles AbroadWe are currently hiring...
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Bolzano, Italia Altro A tempo pienoGerman Back Office Agent — Relocate Abroad, Remote RolesEUR 10.000 - 30.000German back office agent - Relocation AbroadBolzano, Autonomous Province of Bolzano – South Tyrol, ItalyAbout the job German back office agent - Relocation AbroadJob Opportunity: German-Speaking Content Moderator and Customer Support Roles AbroadWe are currently hiring...
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Bolzano, Italia Velenosi & Meredith Consulting A tempo pienoGerman back office agent - Relocation AbroadBolzano, Autonomous Province of Bolzano – South Tyrol, ItalyAbout the job German back office agent - Relocation AbroadJob Opportunity: German-Speaking Content Moderator and Customer Support Roles AbroadWe are currently hiring German-speaking professionals with EU passports for exciting job opportunities across...
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German-Speaking Customer Service Agent
5 giorni fa
Bolzano, Italia Altro A tempo pienoOverview Position: Customer Support Representative (German Speaker)Location: Lisbon, PortugalStart Date: FlexibleEmployment Type: Full-time | Fixed-term contract (1 year)About The Role We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be...
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German-Speaking Customer Service Agent
7 giorni fa
Bolzano, Italia Altro A tempo pienoOverviewPosition:Customer Support Representative (German Speaker) Location:Lisbon, Portugal Start Date:Flexible Employment Type:Full-time | Fixed-term contract (1 year) About The RoleWe are looking for a motivated and detail-orientedCustomer Support Representativeto join our support team for a leading streaming platform. In this role, you will be responsible...
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Bolzano, Italia Aethercore A tempo pienoOverviewPosition:Customer Support Representative (German Speaker)Location:Lisbon, PortugalStart Date:FlexibleEmployment Type:Full-time | Fixed-term contract (1 year)About The RoleWe are looking for a motivated and detail-orientedCustomer Support Representativeto join our support team for a leading streaming platform.In this role, you will be responsible for...
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Content Moderator
1 ora fa
Bolzano, Italia Velenosi & Meredith Consulting A tempo pienoContent Moderator / Customer Service Specialist with German - Portugal (on-site)Bolzano, Autonomous Province of Bolzano – South Tyrol, ItalyJob Openings Content Moderator / Customer Service Specialist with German - Portugal (on-site)About the job Content Moderator / Customer Service Specialist with German - Portugal (on-site)We're Hiring: Content Moderator...
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German Customer Service Specialist
2 settimane fa
bolzano, Italia LJ Global Horizon A tempo pienoLocation: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January 2026Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This...
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German Customer Service Specialist
2 ore fa
Bolzano, Italia Lj Global Horizon A tempo pienoLocation: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January ****Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This...
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German Customer Service Specialist
2 ore fa
Bolzano, Italia Lj Global Horizon A tempo pienoLocation: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January ****Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This...
