Staff Solutions Engineer

2 giorni fa

Milano, Italia Kong Inc. A tempo pieno

Are you ready to power the World's connections?If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.What You'll Be DoingSupport field sales in helping customers understand the value of the Kong API/Connectivity Management platformUnderstand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to productionSupport PoCs throughout the entire evaluation processEnsure 100% customer satisfaction across the assigned set of accountsPrioritise customer needs and coordinate with support, product, and engineering teams to help support customer needsCreate technical documentation for DevOps, implementations, and services engagementsSupport top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.And any additional tasks required by the managerWhat You'll Bring7+ years of software engineer and/or sales engineer management experience at a SaaS, Open Source or Enterprise Software companySolid understanding of cloud computing trends and open source business modelsYou are a strong listener and communicatorYou can confidently lead a discussion with a group of Product Managers, Engineers, and ExecutivesEnthusiasm for working in a high-profile, fast-paced startup cultureExperience with Docker/Kubernetes and other cloud native platformsExperience with APIs, CI/CD automation frameworks and AI and LLM technologies.About KongKong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit or follow us on X @thekonginc.

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