On Site Support

2 settimane fa


Torino, Italia Syntax S.C.Ar.L. A tempo pieno

Job DescriptionSyntax is a business entity with more than 250 employees and offices across the national territory (Piedmont, Lombardy, Emilia Romagna, Lazio, Apulia). The company is rapidly evolving, with an annual production increase of over 20%, and operates in emerging and strategic sectors such as Information and Communication Technology, Plant Engineering, Green Energy and Mobility. Its mission is to support the growth of small, medium and large enterprises in both the private and public sectors, serving more than 1,300 clients nationwide.Role Scope & Support HoursThe position provides on-site support from 8:00 AM to 5:00 PM LT. The role focuses on Field Support operations, including troubleshooting, diagnostics and ticket resolution requiring physical intervention. Activities include IMACD operations and Break-Fix support on laptops, desktops and connected peripherals, with direct interaction at end-users' desks when remote support is not sufficient.Device & Workplace ManagementResponsibilities include the installation, administration and maintenance of Windows workstations used in production lines, assembly areas, R& D environments and shopfloor, according to Client Windows image standards. The role also covers management of workplace peripherals (monitors, docking stations, keyboards, mice), Android tablets, Raspberry devices, TV dashboards (DOME) and Totems used within industrial and business environments. Additional activities include administration of Inkjet, Laser, Matrix, Label and Zebra printers, as well as physical relocation of MFP units and bulk printer movements.Required SkillsTroubleshoot, diagnose, and resolve tickets requiring on-site Field SupportIMACD and Break-Fix support for laptops, desktops, and connected peripheralsInstallation, administration, and maintenance of Windows computers (production, assembly, R& D, shopfloor)Administration and maintenance of workplace peripherals (monitors, keyboards, mice, docking stations)Administration and maintenance of Android tablets, Raspberry devices, TV dashboards (DOME) and TotemsAdministration of Inkjet, Laser, Matrix, Label and Zebra printersPhysical relocation of MFPs and bulk printer movesCoordination with Level 2 RDS teams and Service Desk for ticket resolutionActive use of Known Error Database (KEDB) for operational efficiencyIdentification of recurring incidents and creation of KB articles (shift-left initiatives)Participation in audit, security, risk, and compliance activities when applicableFull ownership of Break-Fix activities and service requests requiring on-site presenceScheduling interventions with end-users to minimize disruptionHardware collection and withdrawal during user offboardingHigh-priority support for VIP users and critical devicesFluency in Italian and EnglishContract Type & CompensationThe position is offered under a fixed-term employment contract.Annual Gross Salary up to €25,000, depending on experience and skill level. Candidates with lower seniority may be evaluated for a proportional compensation adjustment.Equal Opportunity & Anti-Discrimination PolicyThis job offer is open to all genders. We promote equal opportunities.


  • On Site Support

    7 giorni fa


    Torino, Italia Syntax S.C.Ar.L. A tempo pieno

    Job DescriptionSyntax is a business entity with more than 250 employees and offices across the national territory (Piedmont, Lombardy, Emilia Romagna, Lazio, Apulia).The company is rapidly evolving, with an annual production increase of over 20%, and operates in emerging and strategic sectors such as Information and Communication Technology, Plant...

  • On Site Support

    3 settimane fa


    Torino, Italia Syntax S.c.ar.l. A tempo pieno

    Job Description Syntax is a business entity with more than 250 employees and offices across the national territory (Piedmont, Lombardy, Emilia Romagna, Lazio, Apulia). The company is rapidly evolving, with an annual production increase of over 20%, and operates in emerging and strategic sectors such as Information and Communication Technology, Plant...


  • Torino, Italia Orienta Agenzia per il Lavoro A tempo pieno

    Orienta SpA Società Benefit, ricerca per prestigioso presidio di un'azienda cliente operante nel settore delle telecomunicazioni Tecnico IT On-Site per la gestione e il supporto delle postazioni di lavoro e del sistema telefonico Attività principali Presidio del numero telefonico unico dedicato agli utenti VIP. Gestione di una casella e-mail unica per...


  • Torino, Italia Orienta Agenzia per il Lavoro A tempo pieno

    Orienta SpA Società Benefit, ricerca per prestigioso presidio di un'azienda cliente operante nel settore delle telecomunicazioni Tecnico IT On-Site per la gestione e il supporto delle postazioni di lavoro e del sistema telefonico Attività principali Presidio del numero telefonico unico dedicato agli utenti VIP. Gestione di una casella e-mail unica per...


  • torino, Italia Jefferson Wells A tempo pieno

    Our Customer is a prestigious and structured Multinational Company, operating in the sector of design, production, maintenance and marketing of complex components and systems for the Aeronautical field.For an increase in the Customer Support Department, it has entrusted us with the selection of the Maintenance On Site Customer Support Manager –...


  • Torino, Italia Altro A tempo pieno

    A leading technology firm located in Italy is seeking a Field Support Technician to provide on-site technical support. Responsibilities include troubleshooting, diagnostics, and device management in various environments. Candidates should be fluent in Italian and English, and able to manage Windows workstations and peripherals. This position offers a...


  • Torino, Italia Syntax S.c.ar.l. A tempo pieno

    A leading technology firm located in Italy is seeking a Field Support Technician to provide on-site technical support. Responsibilities include troubleshooting, diagnostics, and device management in various environments. Candidates should be fluent in Italian and English, and able to manage Windows workstations and peripherals. This position offers a...


  • Torino, Italia Hostinger A tempo pieno

    Overview Join to apply for the On-site SEO Specialist for Hostinger Horizons role at Hostinger. Join Hostinger and we’ll grow fast! Is there a limit to growth? Not at Hostinger. We’re a team of 900 professionals, behind the success of over 3 million clients in 150 countries, helping them launch their e-shops, blogs, portfolios, businesses, and passion...

  • Specialista Help Desk It

    2 settimane fa


    Torino, Italia National Job Agenzia Per Il Lavoro A tempo pieno

    Un'importante agenzia per il lavoro cerca un Help Desk IT per fornire assistenza agli utenti nel contesto di un evento sportivo invernale.È richiesta esperienza consolidata di almeno 2 anni nel ruolo e ottima conoscenza dei sistemi operativi Windows.La posizione offrirà supporto on site, remoto e telefonico.Non si prendono in considerazione candidature...


  • Torino, Italia National Job Agenzia per il Lavoro A tempo pieno

    Un'importante agenzia per il lavoro cerca un Help Desk IT per fornire assistenza agli utenti nel contesto di un evento sportivo invernale. È richiesta esperienza consolidata di almeno 2 anni nel ruolo e ottima conoscenza dei sistemi operativi Windows. La posizione offrirà supporto on site, remoto e telefonico. Non si prendono in considerazione candidature...