Senior Resident Engineer
2 settimane fa
We are looking for a Resident Engineer to act as the on-site bridge between the customer TOC and our L2/L3 teams, owning trouble tickets end-to-end in a complex Core & Edge environment for a large international sports event.You will work in shifts from the TOC, ensuring SLA compliance, fast incident resolution and stable Games-time operations.Key Responsibilities: End-to-End Trouble ticket resolution: Based at the TOC on a rotational shift schedule, this role is the critical bridge between the customer and our L2/L3 support teams.Key duties include: Monitoring and ensuring SLA-compliant ticket acceptance.Executing initial case triage based on customer input.Assigning cases to the correct L2 or L3 support domain or soliciting further details.Actively facilitating and driving the ticket resolution process to completion.Operational Excellence: Provide expert guidance and hands-on support to operations teams to maintain network stability, performance, and security during Games-time operations.Stakeholder Engagement: Coordinate closely with venue managers, engineering teams, service providers, and Games operations leadership to align designs and deployments with event timelines and evolving requirements.Issue Resolution: Act on complex network incidents, ensuring rapid diagnosis and resolution to protect critical event services.Documentation & Handover: Produce and maintain comprehensive documentation, implementation guides, and operational runbooks to support seamless handover to operations.Continuous Improvement: Identify opportunities to optimize designs and processes, drawing from lessons learned in previous large-scale event networks.Required Qualifications: Minimum 5 years in telco operation delivery, ideally for large-scale or high-availability environments.Proven experience designing and implementing Core & Edge networks, SD-WAN, LAN/WLAN, and security solutions.Strong knowledge of network monitoring, incident management, and operational support processes.Ability to lead and coordinate multi-vendor and cross-functional teams in time-critical projects.Excellent communication skills to interface effectively with technical teams and senior event stakeholders.Preferred Qualifications: Prior experience supporting international events (sports, entertainment, or similar).Certifications in relevant technologies (e.g., Cisco CCIE, Juniper JNCIP or JNCIE).Familiarity with Olympic Games technology delivery models and operational constraints.Prior experience with ServiceNow.Technical Competencies: Deep understanding of Troubleshooting of Core & Edge network architecture, WiFi concepts, and security integration.Proficiency with network monitoring and management tools.Ability to create and interpret network diagrams, documentation, and operational playbooks.
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Resident Engineer
3 giorni fa
Milano, Italia Black & White Engineering A tempo pienoResident Engineer (Electrical)Black & White EngineeringLocationMilan, ItalyKey ResponsibilitiesSupervise electrical installations on-site, ensuring compliance with design, specifications, and Italian regulations (CEI standards, EN norms).Collaborate with contractors, clients, and project managers to resolve issues and document deviations.Attend site...
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Resident Engineer
2 settimane fa
Milano, Lombardia, Italia Black & White Engineering A tempo pieno 40.000 € - 80.000 € all'anoResident Site Engineer (Mechanical) – Data Centre ProjectsAre you passionate about delivering excellence in engineering projects?At Black & White Engineering we're looking for a Resident Site Engineer to join our team and oversee MEP installations on cutting-edgeData Centre projects.About the RoleIn this client-facing position, you'll work closely with our...
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Resident Engineer
1 settimana fa
Milano, Italia Black & White Engineering A tempo pienoResident Site Engineer (Electrical) – Data Centre Projects – MilanAre you passionate about delivering excellence in electrical engineering projects?At Black & White Engineering, we're looking fora Resident Site Engineer (Electrical) to join our team and oversee electrical installations on cutting-edge Data Centre projects in Mila**n.About the R**oleThis...
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Senior Resident Engineer
2 settimane fa
Milano, Italia R Systems A tempo pienoWe are looking for a Resident Engineer to act as the on-site bridge between the customer TOC and our L2/L3 teams, owning trouble tickets end-to-end in a complex Core & Edge environment for a large international sports event.You will work in shifts from the TOC, ensuring SLA compliance, fast incident resolution and stable Games-time operations.Key...
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Resident Engineer
2 settimane fa
Milano, Lombardia, Italia Black & White Engineering A tempo pieno 60.000 € - 80.000 € all'anoResident Site Engineer (Electrical) – Data Centre Projects – MilanAre you passionate about delivering excellence in electrical engineering projects?At Black & White Engineering, we're looking fora Resident Site Engineer (Electrical) to join our team and oversee electrical installations on cutting-edge Data Centre projects in Mila**n.About the R**oleThis...
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Resident Engineer
4 giorni fa
Milano, Italia Black & White Engineering A tempo pienoResident Engineer (Electrical) Black & White Engineering Location Milan, Italy Key Responsibilities Supervise electrical installations on‑site, ensuring compliance with design, specifications, and Italian regulations (CEI standards, EN norms). Collaborate with contractors, clients, and project managers to resolve issues and document deviations. Attend site...
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Onsite Electrical Resident Engineer
15 ore fa
Milano, Italia Black & White Engineering A tempo pienoA leading engineering firm based in Milan is seeking a Resident Engineer (Electrical) to supervise on-site electrical installations and ensure compliance with design and regulations.This mid-senior level full-time position offers an opportunity to work on critical projects for global tech clients.The ideal candidate will have strong technical knowledge of...
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Onsite Electrical Resident Engineer
2 giorni fa
Milano, Italia Black & White Engineering A tempo pienoA leading engineering firm based in Milan is seeking a Resident Engineer (Electrical) to supervise on-site electrical installations and ensure compliance with design and regulations. This mid-senior level full-time position offers an opportunity to work on critical projects for global tech clients. The ideal candidate will have strong technical knowledge of...
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Resident Engineer
7 giorni fa
Milano, Lombardia, Italia ITAZON TECH A tempo pienoJob Title: Resident EngineerLocation: Milan, ItalyJob type: Full-time, onsiteKey Responsibilities:End-to-End Trouble Ticket Resolution: Based at the Technical Operations Center (TOC) on a rotational shift schedule, this role serves as the critical bridge between the customer and L2/L3 support teams.Key Duties:Monitoring and ensuring SLA-compliant ticket...
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Resident Engineer
2 settimane fa
Milano, Italia Nets-international Communication A tempo pieno 60.000 € - 120.000 € all'anoResident EngineerKey ResponsibilitiesEnd-to-End Trouble Ticket Resolution: Based at the Technical Operations Center(TOC) on a rotational shift schedule, this role serves as the critical bridge between thecustomer and L2/L3 support teams. Key duties include:Monitoring and ensuring SLA-compliant ticket acceptance.Executing initial case triage based on customer...
